Administrative and Technical-Sales Support Associate

SIMIC; Camerana; On-site; EUR 32,000 - 42,000; Full time

Job summary

SIMIC in Italy seeks an experienced Administrative and Technical-Sales Support Specialist to ensure effective back-office operations across departments.

You will handle phone and email communications, maintain customer records, and assist with quotes and orders while coordinating with the technical team to streamline information flow and maintain high accuracy and punctuality in daily tasks.

Qualifications

• 5+ years of experience in metalworking admin/back-office or sales support.
• Basic technical knowledge and familiarity with metalworking terminology.
• Proficiency with MS Office, especially Excel and email.

Responsibilities

• Provide administrative and back-office support to sales and technical teams.
• Manage communications, documentation, and scheduling across departments.
• Enter and update customer records, quotes, and orders.
• Assist with estimates and proposals and coordinate information with customers and suppliers.
• Collaborate with technical department to ensure smooth information flow.

Skills

Interpersonal skills

Organizational skills

Attention to detail

Independent worker

Proactive attitude

Tools

Microsoft Office

Excel

Email

Job description

The candidate will join the company and be responsible for administrative and technical-sales support tasks, ensuring the proper management of communications, documentation, and back-office activities in collaboration with the various company departments.

They will handle phone calls, emails, the calendar, and appointments, as well as prepare, manage, and file documents and correspondence.

They will enter and update customer records, quotes, and orders, supporting the sales department in preparing estimates and proposals. The candidate will manage communications with customers and suppliers to collect and transmit information, documentation, and updates related to orders.

The candidate will collaborate with the technical department to collect, organize, and transmit customer requests, contributing to the smooth flow of information between the various company departments. The candidate will work with precision and autonomy in managing assigned tasks, ensuring punctuality, organization, and attention to the needs of customers and colleagues.

Requirements

• At least 5 years of experience in the metalworking industry, in administrative, back-office, or sales support roles;
• Basic technical knowledge and familiarity with metalworking industry terminology;
• Proficiency with Microsoft Office, particularly Excel, and email;
• Knowledge of English;
• Accuracy, organizational skills, and attention to detail;
• Strong interpersonal skills and the ability to interact with customers, suppliers, and colleagues;
• Ability to work independently in managing daily tasks, a proactive attitude, and a sense of responsibility