Activities Manger

David Lloyd Clubs Ltd; Milano; On-site; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Free Club Membership for you and your 

Discount on food and drinks.

Discounts on Swimming, Tennis Lessons,

Job summary

David Lloyd Clubs in Milano seeks an experienced Activities Manager to oversee all activities within Fitness, Group Exercise, Racquets, Swim and Families departments. You will regularly serve as Duty Manager, ensuring smooth club operations and an outstanding member experience.

You will recruit, train and empower your team, fostering a welcoming culture and driving service excellence across the club. The role offers opportunities for career progression within a premium health and wellness group.

Qualifications

• Experience managing a large operational service delivery facility.
• Ability to lead multiple functions with varying challenges and goals.
• Strong communication and collaboration skills.
• Experience in financial planning and management.
• Passion for delivering outstanding customer service.

Responsibilities

• Lead and manage activities across Fitness, Group Exercise, Racquets, Swim and Families departments.
• Act as Duty Manager ensuring efficient club operation.
• Recruit, train and empower the team to deliver exceptional member experiences.
• Drive a culture of belonging and high performance within the club.

Skills

Operational leadership

Team recruitment

Team training

Customer service excellence

Financial planning

Job description

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Activities Manager to join our team! As Activities Manger you will lead and manage an efficient operation of all activities that take place in the Fitness, Group Exercise, Racquets, Swim and Families Departments within your DL Club. You will regularly act as Duty Manager, taking responsibility for the efficient operation for the entire club. We take pride in the service we offer our members so selecting the right team is key. You will lead the recruitment, training and empowerment of your team to ensure they bring their A-game to work each and every day in order to deliver an exception experience to our members. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

• Free Club Membership for you and your family!
• Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand! Access to our Benefits Suite.

About you:

• Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
• Experience leading a variety of functions with variable challenges and goals, or across variable depts.
• Overall great communication and collaboration skills
• Experience of financial planning and management.
• A passion about customer service.
• Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!

Milano Harbour Club With over 150 clubs across the UK & Europe, David Lloyd Clubs is the leading premium health & wellness group.