Account Manager - Milan

Monogrid; Milano; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Flexible working hours

Remote two days/week

Birthday off

Full remote August

Health insurance

Growth opportunities

Offices in Milan and Florence

Job summary

MONOGRID is a Milan-based creative studio delivering immersive experiences, 3D CGI, and transformative digital content for international brands.

We are seeking a senior professional to own client relationships, drive strategic growth, and translate business objectives into robust growth plans. The role combines leadership in account development with a deep understanding of fashion and technology trends.

Qualifications

• Around 5 years experience in client management, business development, or sales, ideally in an agency or fashion/creative environment.
• Commercially minded: comfortable talking numbers, negotiating, and spotting revenue opportunities.
• Strategic thinker with a project- and business-oriented mindset.
• Strong relationship-building and stakeholder management skills.
• Organizational and coordination skills to manage multiple accounts and priorities.
• Curiosity about new technologies (AI) and how they create business opportunities.
• Collaborative, proactive, and comfortable in fast-paced environments.
• Fluent in Italian and English.

Responsibilities

• Own client relationships and drive strategic growth across the account portfolio.
• Define and execute account development strategies, translating client business objectives into concrete growth plans.
• Spot new business opportunities within existing accounts and support the pitch of new formats, products, and services.
• Track and interpret performance data to build a business case for new initiatives and investment decisions.
• Bring strong knowledge of the fashion industry and a sharp eye for market trends, competitive dynamics, and emerging opportunities.
• Lead the development of project proposals and client presentations, framing them in commercial and strategic terms.
• Act as the strategic link between clients, creative teams, and management, ensuring business priorities drive execution.
• Negotiate scope, budget, and contract renewals/upsells with clients.

Skills

Client management

Business development

Sales

Strategic thinking

Relationship management

Negotiation

Italian language

English language

Tools

CRM software

Market research tools

Job description

MONOGRID is a creative studio working across immersive experiences, digital content, 3D, CGI and new technologies. We collaborate with global brands in fashion, luxury, tech, arts and lifestyle - designing environments, installations and content that live between physical and digital worlds.

Our people & values

People come first. We value transparency, inclusivity and respect, building a safe environment where collaboration is natural.
We encourage unconventional thinking and personal creative exploration. You’ll have autonomy from day one - freedom and responsibility, no micromanagement.
We work smart, not long: healthy work-life balance matters.
Learning is continuous and practical: curiosity and experimentation are part of the job.

What you'll do

• Own client relationships and drive their strategic growth, identifying revenue and expansion opportunities across the account portfolio.

• Define and execute account development strategies, translating client business objectives into concrete growth plans.

• Spot new business opportunities within existing accounts and support the pitch of new formats, products, and services.

• Track and interpret performance data to build a business case for new initiatives and investment decisions.

• Bring strong knowledge of the fashion industry and a sharp eye for market trends, competitive dynamics, and emerging opportunities.

• Lead the development of project proposals and client presentations, framing them in commercial and strategic terms.

• Act as the strategic link between clients, creative teams, and management, ensuring business priorities drive execution.

• Negotiate scope, budget, and contract renewals/upsells with clients.

Who you are

• Around 5 years experience in client management, business development, or sales, ideally in an agency or fashion/creative environment.

• Commercially minded: comfortable talking numbers, negotiating, and spotting revenue opportunities.

• Strategic thinker with a project- and business-oriented mindset.

• Strong relationship-building and stakeholder management skills.

• Organizational and coordination skills to manage multiple accounts and priorities.

• Curiosity about new technologies (AI) and how they create business opportunities.

• Collaborative, proactive, and comfortable in fast-paced environments.

• Fluent in Italian and English.

Nice to have:

• Interest in AI, XR, gaming, fashion, luxury or experiential design

• Visual sensitivity and familiarity with creative production workflows

What we offer

• Work on ambitious projects for international brands

• Daily collaboration between creative and tech teams

• Opportunity to work alongside a team of excellence, collaborating with highly skilled creative and technology professionals in an innovation-driven environment

• Access to cutting-edge technologies and R&D

• Flexible working hours, 2 remote working days per week, Flexi Friday, Birthday Off, full remote work throughout August.

• Health insurance coverage

• Growth path inside a fast-evolving studio

• Offices in Milan and Florence