Account Executive - Italy (Florence)

Sendcloud; Toscana; Hybrid; EUR 31,000 - 36,000; Full time

Benefits offered by this job

Salary base €31,000–€36,000

€24,000 performance bonus

€2,000 learning budget

26 days paid vacation

€500 home office budget

Job summary

Sendcloud is seeking an Account Executive to lead the full commercial cycle in Italy, based in Florence with a hybrid setup (3+ days in office, 40h/week). You will manage a mixed pipeline of e-commerce retailers, marketplaces, and fulfillment companies, driving both inbound and outbound activity to close deals.

You’ll collaborate with marketing and product teams to tailor market strategies, own the pipeline in CRM, and represent the company at local events.

Qualifications

• At least two years of experience in SaaS sales.
• Proven experience in outbound sales, including cold calling and outreach in a B2B environment.
• Fluency in Italian and English, written and spoken.

Responsibilities

• Own the full sales cycle—from prospecting to close.
• Drive outbound acquisition via cold calling, emails, and LinkedIn prospecting.
• Build and qualify a healthy pipeline with inbound and self-generated opportunities.
• Identify and develop local e-commerce partnerships to extend Sendcloud's reach.
• Collaborate with marketing, product, and international sales teams to sharpen market approach.
• Track pipeline activity in CRM and use data to prioritise time and improve conversion.
• Represent Sendcloud at local events and industry touchpoints.

Skills

SaaS sales

Outbound sales

B2B sales

Italian language

Job description

Florence Office (3 days in office) | 40h per week

This is what you tell people at parties

We didn't become Europe's leading e-commerce shipping platform by playing it safe. Sendcloud powers 30,000+ online retailers, marketplaces, and fulfillment companies. Helping them ship smarter, grow faster, and actually get shit done for their customers. Boring logistics? Not here. We're building the platform that solves shipping, at scale, globally!

Account Executives are Sendcloud's growth engine in their markets. You own the full commercial cycle from cold outreach to close for Italy and you build the local partner relationships that keep momentum going long after a deal is signed. If your instinct is to build rather than manage, and you'd rather put your name on a market than inherit a polished book, this is the role.

The Role

• As an Account Executive at Sendcloud, you own the full commercial cycle for Italy - from first prospecting contact through signed contract.
• You build and manage a mixed pipeline of e-commerce retailers, marketplaces, and fulfillment companies, running both inbound qualification and self-generated outbound.
• You identify, develop, and activate local e-commerce partnerships that extend Sendcloud's reach and generate sustained referral volume in your market.
• Your results directly shape how fast Sendcloud grows in your territory — and the scope of the role grows with your performance.

What you'll do

• Own the full sales cycle — prospecting, cold outreach, discovery, demo, negotiation, and close.
• Drive outbound acquisition through structured cold calling, personalised email sequences, and LinkedIn prospecting.
• Build and qualify a healthy pipeline using a combination of inbound leads and self-generated opportunities.
• Identify and develop e-commerce partnerships in your market, activating local players as Sendcloud ambassadors.
• Collaborate with marketing, product, and your international sales colleagues to adapt and sharpen your market approach.
• Track pipeline activity and performance accurately in CRM, using data to prioritise your time and continuously improve your conversion.
• Represent Sendcloud at relevant local events and industry touchpoints where commercial opportunity exists.

What you bring to the table

Personally

• You're a hunter by nature: building a pipeline from scratch is more motivating to you than managing an existing book.
• You thrive with autonomy and take ownership of outcomes, not just activities. You don't wait to be told what to prioritise.
• You bring unapologetic energy to everything, the kind that makes prospects pay attention and colleagues want in your corner.

Professionally

• At least two years of experience in SaaS sales, with a track record of hitting and exceeding quota.
• Proven experience in outbound sales, including cold calling and cold acquisition in a B2B environment.
• Fluency in both Italian and English, written and spoken.
• Experience building or activating commercial partnerships is an advantage but not a requirement.

Our Values

• No bullshit: Big egos suck. Be open, honest and transparent. Share your mistakes openly and learn from them. Don’t just talk about problems, solve them.
• Grow & win: Be highly curious, adaptable & proactive. Embrace discomfort and change. Keep an open mindset and learn from others. You invest in our growth, so we invest in yours.
• Have fun: Work hard, laugh harder. Not everything has to be serious. Be yourself, especially if you’re the good kind of crazy. Sendcloud is an adventure, not a corporate maze, enjoy the ride.

Benefits

Salary - Salary: Base salary €31,000 to €36,000 depending on experience and level, plus €24,000 bonus (100% quota attainment). We have an uncapped, performance-based bonus (The sky is the limit)

Brain Benefits

€2,000 learning budget

• Courses, certifications & conferences
• Growth in an international team

Time Benefits

26 days of paid vacations per year

• Extra day off on your birthday
• Swap public holidays for meaningful ones

Home Benefits

Flexible hybrid model (3+ days/week in office)

• €500 home office budget