Account Director

RTB House; Lombardia; Hybrid; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Base salary + bonus

Meal vouchers

Development budget

Hybrid work model

Onboarding program

Team events

International team

Job summary

RTB House in Milan is seeking an accomplished Account Manager to oversee a portfolio of strategic client accounts in a hybrid setting. You will deepen relationships, present performance reviews, and identify growth opportunities to drive revenue and client satisfaction.

The ideal candidate has 8+ years in digital advertising, strong analytics, and fluency in Italian and English; you will collaborate with Sales and Technical teams to onboard and support high-profile clients across markets.

Qualifications

• 8+ years of experience in digital advertising.
• Experience in AdTech DSPs, agencies, or advertisers.
• Excellent communication and presentation skills.
• Fluency in Italian and English (C1).
• Based in Milan.

Responsibilities

• Manage and grow a portfolio of strategic client accounts, ensuring long-term success.
• Strengthen client relationships through regular presentations and performance reviews.
• Identify growth opportunities and maximize revenue via upsell and cross-sell.
• Conduct in-depth campaign analysis, translating data into actionable insights.
• Build tailored strategies aligned with client goals.
• Collaborate with Sales and Technical Account Management for onboarding and ongoing support.
• Monitor KPIs and campaign margins, proactively suggesting optimizations.
• Obtain, review and process campaign orders; ensure timely payments.

Skills

Client management

Analytical thinking

Presentation skills

Communication

Commercial mindset

Problem solving

Education

Bachelor’s degree or equivalent

Tools

Excel

PowerPoint

Job description

Location: Milan, Italy (Hybrid)

We Are:

RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel.

Founded in 2012 and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients.

In 2026, RTB House launched rtb.com, a self-service platform specifically designed to allow small and medium-sized businesses and agencies to deploy auto-built creatives and maximize performance on any budget.

Our Italian team consists of 23 people and is an integral part of our company’s EMEA presence. We combine local expertise with our broader company vision, ensuring innovative solutions that align with diverse market needs.

The Account Management Team is at the heart of our success. We work hand in hand with clients to maximize campaign performance and expand partnerships, playing a crucial role in both revenue growth (upselling & cross-selling) and building long-term relationships.

Why RTB House?

If you’re looking for a place where you can combine your analytical mindset, commercial drive, and ability to build strong client relationships - becoming a trusted advisor and valued partner - RTB House could be the right fit for you!

You will:

• Manage and grow a portfolio of strategic client accounts, ensuring long-term success and satisfaction;
• Strengthen client relationships through regular presentations, performance reviews, and in-person meetings;
• Identify growth opportunities and maximize revenue via upsell and cross-sell initiatives;
• Conduct in-depth campaign analysis, translating data into actionable insights and recommendations;
• Build tailored strategies aligned with client goals;
• Collaborate closely with Sales and Technical Account Management teams to ensure smooth onboarding and ongoing support;
• Monitor key KPIs and campaign margins, proactively suggesting optimizations;
• Obtain, review and process campaign orders; ensure timely payments for our services.

Desired Experience:

• 8+ years of experience in digital advertising;
• Preferably experience working in AdTech within DSPs, agencies, or advertisers (performance and/or awareness campaigns);
• Strong analytical and reporting skills, with Excel and PowerPoint proficiency;
• Proven ability to manage clients directly and drive commercial opportunities;
• Excellent communication and presentation skills, with confidence engaging senior stakeholders;
• A consultative mindset: understanding client needs and translating them into actionable solutions;
• Results-driven, proactive, and problem-solving approach;
• High level of motivation, willingness to learn and a positive, can-do attitude;
• Bachelor’s degree or equivalent;
• Fluency in Italian and English (C1 level);
• Based in Milan.

We Offer:

• A unique chance to join one of the most dynamic players in digital advertising (1000+ specialists in 30+ markets, 3,000+ live campaigns worldwide);
• Competitive package: base salary + bonus, meal vouchers, personal development budget;
• Hybrid working model promoting real work-life balance;
• An amazing onboarding process to make sure you are equipped with all the necessary knowledge and tools to excel;
• Unique learning opportunities from commercial and HQ business support teams;
• Numerous opportunities to build your own path of self-development;
• Team building events and trips away! Work in a truly international environment with dynamic people in one of the fastest-growing segments of online advertising!