Academic Programs Assistant – Florence (Intl Ed)

CIEE Council on International Educational Exchange; Toscana; Vor Ort; EUR 23.000 - 28.000; Vollzeit

Zusammenfassung

CIEE Florence is seeking an Academic Assistant to support daily administration of academic programs, working with the Academic Director, faculty, and students. The role emphasizes organization, proactive communication, and responsive help in a fast-paced international education environment.

Responsibilities include scheduling, registration, maintaining calendars, updating Canvas, distributing materials, and assisting with events.

Qualifikationen

• Bachelor’s degree required; Master’s degree in education, international education, humanities, social sciences, or a related field is preferred.
• Previous experience in an academic, educational, administrative, or student-support environment.
• Strong organizational skills and the ability to manage multiple tasks and priorities effectively.
• Excellent interpersonal and written communication skills.
• Strong attention to detail and commitment to accuracy.
• Ability to work effectively with students, faculty, and colleagues from diverse cultural and professional backgrounds.
• Fluency in English.
• Strong computer skills, including proficiency with Microsoft Office.
• Ability and willingness to learn and use academic and learning management systems such as Canvas.
• Flexibility and a proactive approach to changing priorities and program needs.

Aufgaben

• Assist the Academic Director with the daily administration and delivery of CIEE Florence academic programs.
• Support course scheduling, classroom assignments, room setup, and changes to academic activities as needed.
• Assist with maintaining accurate academic calendars, schedules, and program information.
• Support student course registration, enrollment changes, and maintenance of academic records.
• Help prepare, organize, and distribute academic materials, including syllabi, course information, and evaluations.
• Maintain and update academic information and materials on Canvas and other relevant systems.
• Assist with photocopying, printing, preparation of classroom materials, and other academic administrative tasks.
• Serve as a first point of contact for instructors regarding day-to-day academic and logistical needs.
• Assist faculty with classroom resources, materials, room reservations, and administrative requests.
• Assist with the collection and organization of syllabi, course materials, attendance information, and other required documentation.
• Support the administration of course evaluations and other academic quality-assurance activities.
• Provide students with general information regarding courses, schedules, academic procedures, and deadlines.
• Assist with academic orientation sessions and other student-facing academic activities.
• Help students navigate Canvas and other academic systems.
• Respond to routine student questions and refer more complex academic matters to the Academic Coordinator or Academic Director as appropriate.
• Monitor and report attendance or other academic concerns in coordination with the Academic Coordinator.
• Assist with organizing academic workshops, tutoring, advising appointments, and other student support activities when needed.
• Support timely and accurate communication among students, faculty, and staff.
• Assist with preparing and distributing academic announcements, reminders, and other communications.
• Maintain organized records of academic correspondence, forms, and documentation.
• Help ensure that students and instructors receive updated information regarding schedule changes, academic events, deadlines, and program requirements.
• Assist the Academic Director with data entry, record keeping, reports, and other academic documentation.
• Help collect and organize student feedback and other information used for program evaluation and improvement.
• Support the preparation of materials for faculty meetings, orientations, workshops, and academic events.
• Assist with special projects and other academic initiatives as assigned.
• Contribute to maintaining an organized, welcoming, and professional academic environment at CIEE Florence.
• Participate in selected student activities, cultural events, or excursions as assigned.
• Provide occasional evening or weekend support when required by program activities.
• Participate in emergency support procedures as assigned, including the rotating emergency phone.
• Perform other duties related to the successful operation of CIEE Florence’s academic programs as assigned by the supervisor.

Kenntnisse

English fluency

Organizational skills

Communication

Interpersonal skills

Adaptability

Initiative

Cultural awareness

Reliability

Ausbildung

Bachelor's degree

Master's degree preferred

Tools

Microsoft Office

Canvas

Jobbeschreibung

CIEE Florence is seeking an Academic Assistant to support daily administration of academic programs, working with the Academic Director, faculty, and students. The role emphasizes organization, proactive communication, and responsive help in a fast-paced international education environment.

Responsibilities include scheduling, registration, maintaining calendars, updating Canvas, distributing materials, and assisting with events.