Zoho Executive

Cascade Headway; Ernakulam; On-site; INR 250,000 - 450,000; Full time

Job summary

Cascade Headway is seeking a proactive Zoho Executive to support end-to-end activities across sales, product demonstrations, implementation, and project coordination within the Zoho ecosystem. You will engage with clients to understand requirements, demonstrate Zoho apps (CRM, Books, Inventory, Desk, etc.), assist in implementations, and ensure smooth project delivery and handover.

This entry-level role is ideal for freshers aiming to build a career in ERP, SaaS solutions, and business process

Qualifications

• Bachelor’s degree in Commerce, Business Administration, IT, or related field.
• Strong interest in business software, ERP systems, and digital transformation.
• Basic understanding of business processes (sales, accounting, operations).
• Good communication and presentation skills; willing to learn multiple Zoho applications.

Responsibilities

• Understand client requirements across sales, finance, operations, and support functions.
• Conduct product demonstrations for Zoho applications and assist in sales processes.
• Assist in system setup, configuration, and basic automation.
• Coordinate with internal teams for customization and integrations; track project progress and documentation.

Skills

Zoho ecosystem

CRM

ERP

SaaS

Excel

Education

Bachelor's degree

Tools

Zoho CRM

Zoho Books

Zoho Inventory

Zoho Desk

Job description

We are looking for a proactive and enthusiastic Zoho Executive to support end-to-end activities across sales, product demonstrations, implementation, and project coordination within the Zoho ecosystem.

The role involves engaging with clients to understand business requirements, demonstrating relevant Zoho applications, assisting in implementation across multiple modules (CRM, Books, Inventory, Desk, etc.), and ensuring smooth project delivery and handover.

This position is ideal for freshers who are interested in building a career in ERP, SaaS solutions, and business process automation.

Key Responsibilities

• Understand client requirements across sales, finance, operations, and support functions

Conduct product demonstrations for various Zoho applications, including:

• Zoho People and other relevant apps
• Assist in solution discussions and support the sales process

• System setup and configuration
• Workflow and basic automation setup
• User roles and permissions configuration
• Coordinate with internal teams for customization and integrations
• Track project progress and support timely execution
• Provide basic user training and onboarding support to clients
• Ensure smooth project handover and documentation
• Maintain clear records of client requirements and project updates

Requirements

• Bachelor’s degree in Commerce, Business Administration, IT, or related field
• Strong interest in business software, ERP systems, and digital transformation
• Basic understanding of business processes (sales, accounting, operations)
• Good communication and presentation skillsWillingness to learn multiple Zoho applications
• Ability to handle multiple tasks and work in a structured manner
• Basic knowledge of Excel and general business tools

Preferred (Not Mandatory):

• Exposure to any CRM, accounting, or ERP software
• Internship experience in sales, support, or implementation
• Hands-on training across the Zoho ecosystem (CRM, Finance, HR, Support, and more)
• Opportunity to work on diverse client projects across industries
• Career growth in ERP consulting and SaaS implementation
• Exposure to complete business workflows and automation practices
• Certification support for Zoho applications
• Performance-based incentives and growth opportunities
• Mentorship from experienced consultants
• Dynamic and fast-growing work environment