Responsibilities
- Manage, maintain, and optimize our CRM system for efficiency and usability
- Develop workflows, automations, and data management strategies within the CRM
- Monitor and analyze CRM data to surface insights on customer behavior and engagement
- Train team members on CRM best practices and drive adoption across departments
- Collaborate with marketing, sales, and operations to strengthen lead management and retention
- Ensure data accuracy, compliance, and security within the platform
- Generate reports and dashboards to support management decision-making
What We're Looking For
- Proven experience managing CRM platforms (HubSpot, Salesforce, Zoho, or similar)
- Strong understanding of CRM workflows, automations, and integrations
- Excellent analytical, problem-solving, and organizational skills
- Strong communication and training abilities for cross-functional teams
- High attention to detail and commitment to data accuracy
- Ability to work independently in a remote setting
10 freelancers are bidding on average ₹10,950 INR for this job