Z4_Service Now Lead (Senior Project Manager (ServiceNow + Workday)

NTT DATA, Inc.; Bengaluru; On-site; INR 4,000,000 - 6,500,000; Full time

Job summary

NTT DATA Services in Bengaluru, India seeks a Z4_Service Now Lead (Senior Project Manager) to drive enterprise transformation using ServiceNow and Workday. You will manage end-to-end delivery, coordinate cross-functional teams, and partner with global stakeholders and vendors to achieve business outcomes.

The role requires extensive IT project management, deep ServiceNow and Workday experience, and a track record of delivering complex integrations across HR and IT domains.

Qualifications

• 12+ years of IT experience with 5+ years as a Project Manager.
• Hands-on experience with ServiceNow implementation and integration projects.
• Experience with Workday implementations/integrations (HR/Finance modules).
• Strong understanding of SDLC, Agile/Waterfall, and enterprise application delivery.
• Excellent stakeholder management, communication, and leadership skills.
• Experience in HRSD, ITSM, integrations, or digital transformation programs preferred.

Responsibilities

• Lead end-to-end delivery of ServiceNow and Workday implementation, integration, and migration projects.
• Manage project planning, stakeholder communication, risk management, and successful project execution.
• Coordinate cross-functional teams across business and technology to ensure timely delivery.
• Drive requirements gathering, solution design, testing, deployment, and post-go-live support.
• Collaborate with global stakeholders and third-party vendors to deliver business outcomes.

Skills

ServiceNow

Workday

SDLC

Agile/Waterfall

Stakeholder management

Leadership

Job description

Z4_Service Now Lead (Senior Project Manager (ServiceNow + Workday)

Date: Oct 8, 2026

Company: NTT DATA Services

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.

We are currently seeking a Z4_Service Now Lead (Senior Project Manager (ServiceNow + Workday) to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Job Description – Senior Project Manager (ServiceNow + Workday)

We are looking for an experienced Senior Project Manager with strong expertise in ServiceNow and Workday to lead enterprise transformation and implementation programs.

Key Responsibilities

• Lead end-to-end delivery of ServiceNow and Workday implementation, integration, and migration projects.
• Manage project planning, stakeholder communication, risk management, and successful project execution.
• Coordinate cross-functional teams across business and technology to ensure timely delivery.
• Drive requirements gathering, solution design, testing, deployment, and post-go-live support.
• Collaborate with global stakeholders and third-party vendors to deliver business outcomes.

Required Skills & Experience

• 12+ years of IT experience with 5+ years as a Project Manager.
• Hands-on experience managing ServiceNow implementation and integration projects.
• Experience with Workday implementations/integrations (HR, Finance, or related modules).
• Strong understanding of SDLC, Agile/Waterfall methodologies, and enterprise application delivery.
• Excellent stakeholder management, communication, and leadership skills.
• Experience in HRSD, ITSM, integrations, or digital transformation programs is preferred.

Location Requirement

Bangalore – Candidates must be based in or willing to relocate to Bangalore.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .