Senior Project Manager - ServiceNow and Workday

NTT DATA Global Delivery Services Ltd; Bengaluru; On-site; INR 3,500,000 - 6,000,000; Full time

Job summary

NTT DATA Global Delivery Services Ltd. is looking for a Senior Project Manager to lead ServiceNow and Workday delivery in Bangalore, Karnataka. The role focuses on end-to-end project management, design, testing, deployment, and post-go-live support, coordinating with global teams and vendors.

The ideal candidate has 12+ years in IT with 5+ years as a project manager, strong stakeholder skills, and experience in HRSD/ITSM and integrations. Bangalore-based or relocation required.

Qualifications

• 12+ years of IT experience with 5+ years in project management.
• Hands-on ServiceNow implementation and integration project experience.
• Workday implementations/integrations (HR, Finance, or related modules).
• Strong SDLC, Agile/Waterfall methodologies, and enterprise application delivery.
• Excellent stakeholder management, communication, and leadership skills.
• Experience in HRSD, ITSM, integrations, or digital transformation programs preferred.

Responsibilities

• Lead end-to-end delivery of ServiceNow and Workday implementation, integration, and migration projects.
• Manage project planning, stakeholder communication, risk management, and successful project execution.
• Coordinate cross-functional teams across business and technology to ensure timely delivery.
• Drive requirements gathering, solution design, testing, deployment, and post-go-live support.
• Collaborate with global stakeholders and third-party vendors to deliver business outcomes.

Skills

ServiceNow

Workday

SDLC

Agile/Waterfall

Stakeholder management

Leadership

HRSD

ITSM

Integrations

Project management

Job description

Job Description – Senior Project Manager (ServiceNow + Workday)

Location: Bangalore (Mandatory)

Z4_Service Now Lead (Senior Project Manager (ServiceNow + Workday) Req ID: 391174 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, we are currently seeking a Z4_Service Now Lead (Senior Project Manager (ServiceNow + Workday) to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Key Responsibilities

• Lead end-to-end delivery of ServiceNow and Workday implementation, integration, and migration projects.
• Manage project planning, stakeholder communication, risk management, and successful project execution.
• Coordinate cross-functional teams across business and technology to ensure timely delivery.
• Drive requirements gathering, solution design, testing, deployment, and post-go-live support.
• Collaborate with global stakeholders and third-party vendors to deliver business outcomes.

Required Skills & Experience

• 12+ years of IT experience with 5+ years as a Project Manager.
• Hands-on experience managing ServiceNow implementation and integration projects.
• Experience with Workday implementations/integrations (HR, Finance, or related modules).
• Strong understanding of SDLC, Agile/Waterfall methodologies, and enterprise application delivery.
• Excellent stakeholder management, communication, and leadership skills.
• Experience in HRSD, ITSM, integrations, or digital transformation programs is preferred.

Location Requirement

Bangalore – Candidates must be based in or willing to relocate to Bangalore.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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Experience Level

Senior Level