Workshop Manager

GVK Emergency Management and Research Institute (GVK EMRI); Moradabad; On-site; INR 600,000 - 900,000; Full time

Job summary

GVK EMRI is seeking a Workshop Manager to oversee profitability, coordinate service appointments, diagnose complex vehicle faults, and maintain quality in repairs. The role emphasizes educating and leading technicians and service staff while ensuring timely project delivery and budget adherence.

A Diploma/BE in Automobile/Mechanical Engineering is required, with extensive experience in BS6 vehicle service. The candidate will drive performance metrics, optimize workflows, and maintain strong

Qualifications

• Requires Diploma/BE in Automobile/Mechanical Engineering with 410+ years of experience in commercial vehicle service.

Responsibilities

• Manage workshop profitability (ROI).
• Handle service appointments, diagnose complex commercial vehicle faults, and ensure quality control in repairs.
• Train, lead, and monitor the productivity of service advisors, technicians, and floor supervisors.
• Lead, train, and supervise technicians and workshop staff.

Skills

BS6 emission norms

Common rail diesel engines

ECU diagnostics

Exhaust after-treatment systems (DPF/S

Team management

Fleet software for service scheduling

Education

Diploma/BE in Automobile/Mechanical Engineering

Tools

Fleet software

Job description

WORKHOP MANAGER

Job description

Role & responsibilities

Manage workshop profitability (ROI) Handle service appointments, diagnose complex commercial vehicle faults, and ensure quality control in repairs.

• Technical Knowledge: Deep understanding of BS6 emission norms, common rail diesel engines, ECU diagnostics, and exhaust after-treatment systems (DPF/SCR).
• Performance Metrics (KPIs): Achieve set turnover targets, improve vehicle throughput (TAT), reduce repeat repairs, and manage inventory of spare parts.
• Team Management: Train, lead, and monitor the productivity of service advisors, technicians, and floor supervisors.
• Experience & Education: Requires Diploma/BE in Automobile/Mechanical Engineering with 410+ years of experience in commercial vehicle service.

Preferred candidate profile

• Proven experience in a BS6 commercial vehicle dealership or authorized workshop.
• Strong communication skills to manage customer complaints and build relationships.
• Expertise in fleet software for service scheduling and MIS reporting.
• Ensure vehicle repairs and servicing meet quality standards. Good understanding of vehicle diagnostics, servicing, and repairs. Lead, train, and supervise technicians and workshop staff.
• responsible for managing a team, optimizing workflows, and ensuring that projects are completed on time and within budget