Workplace Delivery Coordinator-2

JLL; Bengaluru; On-site; INR 600,000 - 800,000; Full time

Job summary

JLL in Bengaluru, India is seeking a Workplace Delivery Coordinator to manage daily housekeeping operations and vendor partners for a large, upscale office environment. The role aims to align service delivery with the Workspace Experience team to achieve customer delight and agile service provision.

Ideal candidates hold a Bachelor's in Hotel Management or related field, with 2–4 years in soft services or facilities, and strong MS Office and communication skills.

Qualifications

• Bachelor’s degree in Hotel Management, business or related field.
• 2–4 years experience in soft services/facilities/hotel housekeeping.
• Able to adapt in fast-paced environments and meet changing client needs.
• Proficient in MS Office suite.
• Excellent verbal and written communication.

Responsibilities

• Assigns team duties and inspects work for cleanliness standards.
• Maintains clear communication with engineering and front-of-house teams.
• Coordinates with vendors and audits housekeeping services.
• Manages inventory of cleaning supplies and ordering.

Skills

MS Office

Communication skills

Vendor coordination

Attention to detail

Housekeeping operations

Education

Bachelor's degree in Hotel Management or related field

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Workplace Delivery Coordinator

Work Dynamics

What this job involves:

Overall Role

The role oversees the day to day housekeeping operations management and vendor partners in order to maintain a large, modern and upscale office and enforces quality assurance for cleanliness. Importantly alignment must prevail with the Workspace Experience team to ensure gearing of the service delivery to the ultimate target of creating Customer Delight, with agility of mind, and so service provision, to maintain this alignment.

Ideal Experience

• Bachelor’s degree/ Degree in Hotel Management, business or other related field.
• Experience of 2-4 years in Soft services/facilities/hotel housekeeping.
• Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements.
• Proficient in MS Office suite.
• Excellent communication verbal and written.

MAJOR RESPONSIBILITIES

• Assigns team members the duties and inspects work for conformance to prescribed standard of cleanliness.
• Should have an eye for detail and the ability to effectively deal with clients, other departments and housekeeping staff.
• Maintains clear, efficient communication and coordination with engineering and front of the house teams.
• Inventories cleaning supplies and ordering to ensure adequate supplies.
• Coordination with vendor partners and investigates concerns regarding housekeeping service and equipment, and takes corrective action.
• Ensures proper key control procedures are utilized by the staff.
• Co-ordinate with vendors e.g.: Pest control, Horticulture, Floor maintenance, Facade maintenance.
• Submit requests for repair and periodic maintenance of cleaning equipment’s.
• Schedule and complete all PPM works and also audit the works completed by vendors with AMC contracts.

Sound Like you? To apply you need to be:

Transforming to the Workplace Team of the future:

• Commitment to deliver the best level of service every time through obsessive level of attention detail.
• Ensures resets back to agreed format, including owning Clear Deck policy / Lost property process enactment and associated reporting to Workplace Experience team.

Location:

On-site –Bengaluru, KA

Scheduled Weekly Hours:

48

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.

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