Workplace Associate (Front Desk)

WSA – Wonderful Sound for All; Hyderabad; On-site; INR 300,000 - 420,000; Full time

Job summary

WS Audiology in Hyderabad is seeking a Workplace Associate (Front Desk) to deliver a professional reception, coordinate workplace services, support employees and visitors, and ensure operational readiness across the site.

You will greet guests, register visitors, manage meeting room bookings, handle calls and emails, oversee pantry and supplies, assist onboarding/offboarding, and support events to create a warm, efficient workplace experience.

Qualifications

• 2–3 years of experience in Front Office, Facilities, Office Administration, or Workplace Operations.
• Experience working in a corporate office environment is preferred.
• Proficiency in Microsoft Office applications.

Responsibilities

• Front Desk Management: Manage reception, greet visitors and handle inquiries, issue visitor badges, and coordinate security procedures.
• Workplace Operations Support: Ensure office readiness, coordinate housekeeping, pantry services, stationery, and office supplies, and support onboarding/offboarding logistics.
• Cafeteria & Pantry Management: Oversee cafeteria and pantry operations, ensure hygiene and quality, and liaise with vendors.
• Employee & Visitor Experience: Provide prompt support for workplace requests and coordinate hospitality for visitors.

Skills

Customer service

Interpersonal skills

Organizational skills

Coordination

Multitasking

Attention to detail

Problem solving

Communication

Tools

Microsoft Office

Job description

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively. We are looking for a Workplace Associate (Front Desk) to support the smooth day-to-day operations of our Hyderabad office. This role is responsible for delivering a professional front desk experience, coordinating workplace services, supporting employees and visitors, and ensuring operational readiness across the site.

What you will do

Front Desk Management

• Manage the reception desk during business hours.
• Welcome employees, visitors, candidates, vendors, and business partners in a professional and friendly manner.
• Register visitors, issue visitor badges, and ensure compliance with security procedures.
• Handle incoming calls, emails, and workplace-related inquiries.
• Manage meeting room bookings and coordinate visitor arrangements.
• Maintain a clean, organized, and welcoming reception area at all times.

Workplace Operations Support

• Support the daily operations of the workplace, ensuring office readiness and smooth functioning.
• Coordinate housekeeping, pantry services, stationery, and office supplies.
• Raise and track gate passes for visitors, contractors, and employees.
• Coordinate courier dispatches and monitor deliveries.
• Assist with employee onboarding and offboarding logistics.
• Support workplace events and employee engagement activities.

Cafeteria & Pantry Management

• Coordinate cafeteria and pantry operations.
• Ensure high standards of hygiene, quality, and employee satisfaction.
• Work with vendors and internal stakeholders to address operational issues and improvement opportunities.

Employee & Visitor Experience

• Provide prompt support for employee workplace-related requests.
• Coordinate hospitality arrangements for visitors and guests.
• Escalate workplace issues to the Workplace Operations Manager when necessary.
• Deliver a seamless and positive workplace experience for employees and visitors.

What you bring

Experience

• 2–3 years of experience in Front Office, Facilities, Office Administration, or Workplace Operations.
• Experience working in a corporate office environment is preferred.

Skills

• Strong customer service and interpersonal skills.
• Good organizational and coordination abilities.
• Ability to manage multiple tasks and prioritize effectively.
• Proficiency in Microsoft Office applications.
• Strong attention to detail and problem-solving skills.

Languages

• English
• Telugu
• Hindi

Personal Competencies

• Professional and approachable personality.
• Strong communication and stakeholder management skills.
• Service-oriented mindset with a focus on employee and visitor experience.
• Self-motivated, proactive, and dependable.
• Ability to work effectively in a fast-paced environment.

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.