Senior Manager, Global Security Operations

WSAudiology; Bengaluru; Hybrid; INR 2,800,000 - 5,600,000; Full time

Job summary

WSAudiology is seeking a Senior Manager, Global Security Operations to lead our global cyber defense operations and strengthen detection, response and risk reduction across IT, cloud, R&D, manufacturing, and regulated environments. Build a scalable India-based capability that connects with global teams and stakeholders.

The candidate will oversee an external SOC, drive vulnerability management and threat intelligence, and coordinate incident response with Legal, Privacy and executive teams.

Qualifications

• 8–10+ years in cybersecurity with leadership in security operations/SOC or incident response.
• Experience managing external SOC, MDR, and incident-response providers.
• Strong knowledge of SOC operations: SIEM, SOAR, EDR/XDR, cloud security monitoring, log management, alert triage.
• Proven experience leading major cyber incidents with cross-functional coordination.
• Experience with vulnerability management across infra, endpoints, cloud, apps, and exposed assets.
• Demonstrated people leadership across locations and cultures.

Responsibilities

• Lead global security operations to detect, respond and reduce cyber risk across IT, cloud, R&D, manufacturing and regulated environments.
• Oversee 24/7 Security Operations Centre performance, provider management and continuous improvements.
• Review logs and incidents to support triage, investigation and decision making.
• Coordinate incident response with IT, Legal, Privacy, Communications and senior stakeholders.
• Drive vulnerability mgmt, threat intel, detection improvements and post-incident follow-up.
• Build and scale India-based security operations with playbooks, SLAs and global integration.

Skills

Cybersecurity leadership

SOC management

Threat intelligence

Cloud security

Incident response

Vulnerability management

People leadership

SIEM/SOAR/XDR

Tools

EDR/XDR

MDR

Job description

Driven by the passion to improve quality of people’s lives, WSA continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

As Senior Manager, Global Security Operations, you will lead WSA’s global cyber defense operations and help strengthen how we detect, respond to, and reduce cyber risk across our enterprise. You will oversee operational security capabilities across IT, cloud, R&D, manufacturing, and regulated digital environments, while building a scalable India-based capability that connects seamlessly with global teams and business stakeholders.

What you will do

• Lead WSA’s global security operations function, ensuring effective detection, response and reduction of cyber risk across IT, cloud, R&D, manufacturing and regulated digital environments

• Oversee the external 24/7 Security Operations Centre, including service quality, escalation handling, provider performance and continuous improvement

• Review security logs, alerts and incidents to support timely triage, investigation and decision-making

• Coordinate incident response activities across IT, Information Security, Privacy, Legal, Communications, senior leadership and business stakeholders

• Drive vulnerability management, threat intelligence, detection improvement, cyber and insider threat response, and post-incident follow-up

• Build and manage a scalable India-based security operations capability, including team setup, ways of working, playbooks, service levels and integration with global teams.

What you bring

Experience

• 8–10+ years of cybersecurity experience, including several years in security operations, cyber defence, SOC or incident response leadership

• Solid experience managing external SOC, MDR, incident response, penetration testing or security technology providers

• Strong understanding of SOC operations, including SIEM, SOAR, EDR/XDR, cloud security monitoring, log management, alert triage, detection engineering and security automation

• Experience leading incident management for major cyber, data leakage or insider threat incidents, including coordination with IT, Legal, Privacy, Communications and senior stakeholders

• Experience with vulnerability management across infrastructure, endpoints, cloud, applications and externally exposed assets, including risk-based prioritisation and remediation follow-up

• People leadership experience, with the ability to hire, develop and retain a high-performing security operations team across locations and cultures.

Who we are

At WSA, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful?We can't wait to hear from you.

WSA is an equal-opportunity employer andcommitted to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.