Senior Manager, Global Security Operations

WSA – Wonderful Sound for All; Bengaluru; On-site; INR 6,000,000 - 9,000,000; Full time

Job summary

WSA – Wonderful Sound for All in Bengaluru seeks a Senior Manager, Global Security Operations to lead our cyber defense and strengthen detection, response, and risk reduction across IT, cloud, R&D, manufacturing, and regulated digital environments.

You will build a scalable India-based security operations capability, coordinate with external SOCs, and partner with global teams to protect our hearing health platforms and data.

Qualifications

• 8–10+ years of cybersecurity experience, with leadership in security operations or incident response.
• Experience managing external SOC/MDR providers and incident response engagements.
• Strong knowledge of SIEM, SOAR, EDR/XDR, cloud security monitoring, and security automation.

Responsibilities

• Lead WSA's global security operations function, ensuring effective detection, response and reduction of cyber risk across IT, cloud, R&D, manufacturing and regulated digital environments
• Oversee the external 24/7 Security Operations Centre, including service quality, escalation handling, provider performance and continuous improvement
• Review security logs, alerts and incidents to support timely triage, investigation and decision-making
• Coordinate incident response activities across IT, Information Security, Privacy, Legal, Communications, senior leadership and business stakeholders
• Drive vulnerability management, threat intelligence, detection improvement, cyber and insider threat response, and post-incident follow-up
• Build and manage a scalable India-based security operations capability, including team setup, ways of working, playbooks, service levels and integration with global teams.

Skills

Security operations leadership

Incident response leadership

Cross-functional coordination

Risk-based decision making

Tools

SIEM

SOAR

EDR/XDR

Cloud security monitoring

Log management

Job description

Driven by the passion to improve quality of peoples' lives, WSA continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

As Senior Manager, Global Security Operations, you will lead WSA's global cyber defense operations and help strengthen how we detect, respond to, and reduce cyber risk across our enterprise. You will oversee operational security capabilities across IT, cloud, R&D, manufacturing, and regulated digital environments, while building a scalable India-based capability that connects seamlessly with global teams and business stakeholders.

What you will do

• Lead WSA's global security operations function, ensuring effective detection, response and reduction of cyber risk across IT, cloud, R&D, manufacturing and regulated digital environments
• Oversee the external 24/7 Security Operations Centre, including service quality, escalation handling, provider performance and continuous improvement
• Review security logs, alerts and incidents to support timely triage, investigation and decision-making
• Coordinate incident response activities across IT, Information Security, Privacy, Legal, Communications, senior leadership and business stakeholders
• Drive vulnerability management, threat intelligence, detection improvement, cyber and insider threat response, and post-incident follow-up
• Build and manage a scalable India-based security operations capability, including team setup, ways of working, playbooks, service levels and integration with global teams.

What you bring

Experience

• 8–10+ years of cybersecurity experience, including several years in security operations, cyber defence, SOC or incident response leadership
• Solid experience managing external SOC, MDR, incident response, penetration testing or security technology providers
• Strong understanding of SOC operations, including SIEM, SOAR, EDR/XDR, cloud security monitoring, log management, alert triage, detection engineering and security automation
• Experience leading incident management for major cyber, data leakage or insider threat incidents, including coordination with IT, Legal, Privacy, Communications and senior stakeholders
• Experience with vulnerability management across infrastructure, endpoints, cloud, applications and externally exposed assets, including risk-based prioritisation and remediation follow-up
• People leadership experience, with the ability to hire, develop and retain a high-performing security operations team across locations and cultures.

Who we are

At WSA, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WSA is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.