Workday Payroll Administrator

Rarr Technologies; Hyderabad; On-site; INR 8,157,000 - 11,036,000; Full time

Job summary

Rarr Technologies seeks a highly motivated Workday Payroll Administrator to support payroll operations across the United States and Canada. You will be the primary HRIS and system support resource for payroll-related processes, ensuring timely incident resolution, data accuracy, and improved employee experience.

The role requires hands-on Workday Payroll experience, strong knowledge of US/Canada payroll, and collaboration with Payroll, HR, Finance, IT, and external vendors to optimize processes

Qualifications

• Bachelor’s degree in a related field or equivalent work experience.
• Workday Payroll certification.
• 3+ years of experience supporting Workday Payroll.
• Experience supporting US and Canadian payroll processes.

Responsibilities

• Administer and maintain Workday Payroll for U.S. and Canadian operations.
• Act as primary contact for payroll-related tickets and service requests.
• Troubleshoot payroll system issues and meet SLAs.
• Analyze payroll data and ensure accuracy and compliance.
• Collaborate with Payroll, HR, Finance, IT and vendors.

Skills

Workday Payroll

Troubleshooting

Stakeholder communication

Incident management

Data analysis

Education

Bachelor’s degree

Tools

Workday

HRIS

Job description

We are seeking a highly motivated and detail-oriented Workday Payroll Administrator to support and optimize payroll operations across the United States and Canada. This role will serve as the primary HRIS and system support resource for payroll-related processes, ensuring timely resolution of incidents, service requests, system issues, and enhancement requests within Workday. The ideal candidate will have hands‑on experience supporting Workday Payroll, a strong understanding of U.S. and Canadian payroll processes, and the ability to troubleshoot complex payroll issues while partnering closely with Payroll, HR, Finance, IT, and external vendors. This role plays a critical part in ensuring payroll accuracy, compliance, system reliability, and an exceptional employee experience.

Key Responsibilities

Payroll System Administration & Support

• Administer and maintain Workday Payroll functionality for U.S. and Canadian payroll operations.
• Act as the primary point of contact for payroll-related tickets, inquiries, production issues, and service requests.
• Investigate, troubleshoot, and resolve payroll system issues while meeting established service level agreements (SLAs).
• Perform root cause analysis and implement sustainable solutions to prevent recurring issues.
• Monitor payroll processes and identify opportunities to improve efficiency, accuracy, and user experience.

Payroll Operations Support

• Partner with Payroll teams to support payroll processing activities, audits, reconciliations, and compliance requirements.
• Support payroll-related business processes including hires, terminations, compensation changes, tax updates, earnings, deductions, garnishments, direct deposit, and year-end processing.
• Analyze payroll discrepancies and collaborate with stakeholders to resolve issues.
• Ensure payroll configurations align with business requirements and regulatory changes.

Workday Configuration & Enhancements

• Support configuration changes within Workday Payroll and related functional areas.
• Assist with testing, validation, and deployment of system enhancements, fixes, and new functionality.
• Participate in Workday bi-annual releases, reviewing impact, testing changes, and recommending process improvements.
• Collaborate with HR Technology and Payroll teams to implement new features, integrations, and process improvements.

Reporting & Data Analysis

• Create, maintain, and analyze payroll reports and dashboards.
• Utilize Workday reporting tools to support payroll audits, compliance reviews, and operational metrics.
• Conduct data validation and reconciliation activities to ensure data integrity.

Integrations & Vendor Management

• Support payroll-related integrations between Workday and third-party payroll, tax, benefits, and finance systems.
• Partner with vendors and internal technical teams to troubleshoot integration issues.
• Assist in testing inbound and outbound payroll interfaces and data feeds.

Documentation & Knowledge Management

• Develop and maintain system documentation, process maps, SOPs, and knowledge base articles.
• Provide training and guidance to Payroll, HR, and business users.
• Document recurring issues and recommended solutions.

Required Qualifications

• Bachelors degree in Human Resources, Information Systems, Business Administration, Accounting, or related field, or equivalent work experience.
• Workday Payroll certification.
• 3+ years of experience supporting Workday Payroll.
• Experience supporting both U.S. and Canadian payroll processes.
• Strong understanding of payroll concepts including:
  • Earnings and deductions
  • Taxation
  • Garnishments
  • Direct deposits
  • Retroactive payroll calculationsPayroll audits and reconciliations
  • Year-end processing
• Experience managing production support tickets and troubleshooting complex payroll issues.
• Strong analytical and problem-solving skills with attention to detail.
• Experience working directly with Payroll stakeholders and cross-functional business teams.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Experience supporting Canadian payroll regulations and compliance requirements.
• Experience with Workday HCM, Benefits, Time Tracking, Absence Management, and Compensation.
• Experience supporting payroll implementations, acquisitions, or system migrations.
• Knowledge