Workday Payroll Administrator

Rarr Technologies; Pune District; On-site; INR 8,637,000 - 11,516,000; Full time

Job summary

Rarr Technologies is seeking a highly motivated Workday Payroll Administrator to support payroll operations across the United States and Canada. This role will serve as the primary HRIS and system support resource for payroll-related processes, ensuring timely resolution of incidents, service requests, system issues, and enhancement requests within Workday.

The ideal candidate will have hands-on experience supporting Workday Payroll, a strong understanding of U.S.

Qualifications

• Bachelor's degree in Human Resources, Information Systems, Business Administration, Accounting, or related field, or equivalent work experience.
• Workday Payroll certification.
• 3+ years of experience supporting Workday Payroll.
• Experience supporting both U.S. and Canadian payroll processes.
• Strong understanding of payroll concepts including earnings and deductions, taxation, garnishments, direct deposits, retroactive payroll calculations, payroll audits and reconciliations, year-end processing.
• Experience managing production support tickets and troubleshooting complex payroll issues.
• Strong analytical and problem-solving skills with attention to detail.
• Experience working directly with Payroll stakeholders and cross-functional business teams.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Administer and maintain Workday Payroll functionality for U.S. and Canadian payroll operations.
• Act as the primary point of contact for payroll-related tickets, inquiries, production issues, and service requests.
• Investigate, troubleshoot, and resolve payroll system issues while meeting SLAs.
• Perform root cause analysis and implement sustainable solutions to prevent recurring issues.
• Monitor payroll processes and identify opportunities to improve efficiency, accuracy, and user experience.
• Partner with Payroll teams to support payroll processing activities, audits, reconciliations, and compliance requirements.
• Support payroll-related business processes including hires, terminations, compensation changes, tax updates, earnings, deductions, garnishments, direct deposits, and year-end processing.
• Analyze payroll discrepancies and collaborate with stakeholders to resolve issues.
• Ensure payroll configurations align with business requirements and regulatory changes.
• Support configuration changes within Workday Payroll and related functional areas.
• Assist with testing, validation, and deployment of system enhancements, fixes, and new functionality.
• Participate in Workday bi-annual releases, reviewing impact, testing changes, and recommending process improvements.
• Collaborate with HR Technology and Payroll teams to implement new features, integrations, and process improvements.
• Create, maintain, and analyze payroll reports and dashboards.
• Utilize Workday reporting tools to support payroll audits, compliance reviews, and operational metrics.
• Conduct data validation and reconciliation activities to ensure data integrity.
• Support payroll-related integrations between Workday and third-party payroll, tax, benefits, and finance systems.
• Partner with vendors and internal technical teams to troubleshoot integration issues.
• Assist in testing inbound and outbound payroll interfaces and data feeds.
• Develop and maintain system documentation, process maps, SOPs, and knowledge base articles.
• Provide training and guidance to Payroll, HR, and business users.
• Document recurring issues and recommended solutions.

Skills

Workday Payroll

HRIS

Payroll operations

Education

Bachelor's degree in HR/IS related field

Workday Payroll certification

Tools

Workday

Reporting dashboards

Job description

We are seeking a highly motivated and detail-oriented Workday Payroll Administrator to support and optimize payroll operations across the United States and Canada. This role will serve as the primary HRIS and system support resource for payroll-related processes, ensuring timely resolution of incidents, service requests, system issues, and enhancement requests within Workday.

The ideal candidate will have hands-on experience supporting Workday Payroll, a strong understanding of U.S. and Canadian payroll processes, and the ability to troubleshoot complex payroll issues while partnering closely with Payroll, HR, Finance, IT, and external vendors. This role plays a critical part in ensuring payroll accuracy, compliance, system reliability, and an exceptional employee experience.

Key Responsibilities

Payroll System Administration & Support

• Administer and maintain Workday Payroll functionality for U.S. and Canadian payroll operations.
• Act as the primary point of contact for payroll-related tickets, inquiries, production issues, and service requests.
• Investigate, troubleshoot, and resolve payroll system issues while meeting established service level agreements (SLAs).
• Perform root cause analysis and implement sustainable solutions to prevent recurring issues.
• Monitor payroll processes and identify opportunities to improve efficiency, accuracy, and user experience.

Payroll Operations Support

• Partner with Payroll teams to support payroll processing activities, audits, reconciliations, and compliance requirements.
• Support payroll-related business processes including hires, terminations, compensation changes, tax updates, earnings, deductions, garnishments, direct deposit, and year-end processing.
• Analyze payroll discrepancies and collaborate with stakeholders to resolve issues.
• Ensure payroll configurations align with business requirements and regulatory changes.

Workday Configuration & Enhancements

• Support configuration changes within Workday Payroll and related functional areas.
• Assist with testing, validation, and deployment of system enhancements, fixes, and new functionality.
• Participate in Workday bi-annual releases, reviewing impact, testing changes, and recommending process improvements.
• Collaborate with HR Technology and Payroll teams to implement new features, integrations, and process improvements.

Reporting & Data Analysis

• Create, maintain, and analyze payroll reports and dashboards.
• Utilize Workday reporting tools to support payroll audits, compliance reviews, and operational metrics.
• Conduct data validation and reconciliation activities to ensure data integrity.

Integrations & Vendor Management

• Support payroll-related integrations between Workday and third-party payroll, tax, benefits, and finance systems.
• Partner with vendors and internal technical teams to troubleshoot integration issues.
• Assist in testing inbound and outbound payroll interfaces and data feeds.

Documentation & Knowledge Management

• Develop and maintain system documentation, process maps, SOPs, and knowledge base articles.
• Provide training and guidance to Payroll, HR, and business users.
• Document recurring issues and recommended solutions.

Required Qualifications

• Bachelors degree in Human Resources, Information Systems, Business Administration, Accounting, or related field, or equivalent work experience.
• Workday Payroll certification.
• 3+ years of experience supporting Workday Payroll.
• Experience supporting both U.S. and Canadian payroll processes.
• Strong understanding of payroll concepts including:
  • Earnings and deductions
  • Taxation
  • Garnishments
  • Direct deposits
  • Retroactive payroll calculations
  • Payroll audits and reconciliations
  • Year-end processing
• Experience managing production support tickets and troubleshooting complex payroll issues.
• Strong analytical and problem-solving skills with attention to detail.
• Experience working directly with Payroll stakeholders and cross-functional business teams.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Experience supporting Canadian payroll regulations and compliance requirements.
• Experience with Workday HCM, Benefits, Time Tracking, Absence Management, and Compensation.
• Experience supporting payroll implementations, acquisitions, or system migrations.
• Knowledge

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.