Job Summary
Sr Associate IS Bus Sys Analyst Workday Benefits
Responsibilities
As a Senior Associate IS Business Systems Analyst at Amgen, you will typically focus on designing, configuring, supporting, and optimizing Workday Benefits processes besides maintaining project documentation activities such as benefits eligibility, benefit plans, enrollment events, business processes, reporting, configuration workbooks, testing, and issue resolution. You will collaborate with cross-functional teams to gather and document system requirements, perform system testing, troubleshoot issues, and provide end-user support.
- Design, configure, and maintain Workday Benefit plans, eligibility rules, enrollment events, coverage options, rates, and benefit groups
- Configure and support benefits-related business processes, approvals, notifications, and security as per business need
- Collaborate with Product Managers, HR, Benefits, Payroll and business stakeholders to ensure quality and delivery of Workday solutions
- Analyze business requirements and translate them into scalable Workday solutions
- Support open enrollment, life event processing, new hire enrollment, and benefits administration activities
- Collaborate with Payroll, Time Absence, Compensation, and HR teams to ensure seamless end-to-end processes
- Manage testing activities, including unit testing, integration testing, UAT, and regression testing
- Partner with business, third-party vendors and integration teams to support carrier feeds and benefits-related integrations
- Create and maintain configuration documentation, process flows, and support procedures
What We Expect of You
The collaborative and detail-oriented professional we seek is a technical problem-solver and service-minded administrator with these qualifications:
Basic Qualifications
- Masters / Bachelors degree in Computer Science, IT or related field experience
- Experience of 5 - 9 years in configuring, enhancing, and maintaining Workday HCM and Benefits module
- Strong understanding of Benefits Eligibility, Benefit Plans, Enrollment Events, Coverage Rules, Benefit Groups, Benefits Business Processes, Benefits Reporting
- Experience with Benefits, Absence and Payroll modules including knowledge of payroll impacts, deductions, and benefits integrations
- Strong analytical, problem-solving, and stakeholder management skills
Preferred Qualifications
- Workday Benefits Certification
- Experience supporting global benefits programs and complex eligibility rules
- Experience with HR applications and network technologies in the Human Resources domain
- Ability to work effectively in a cross-functional, matrixed organization