Windows AD Support Engineer

Swift Strategic Solutions Inc

Hyderabad

On-site

INR 669,600 - 1,116,000

Full time

14 days+

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Job summary

A leading technology services client is seeking a Windows AD Support Engineer on a contract basis with strong potential for full-time roles. The ideal candidate will have expertise in Windows Administration, AD management, and must be flexible to work US hours. Responsibilities include troubleshooting, managing Active Directory, and providing customer support in a professional manner.

Qualifications

4+ years of experience in Windows Administration and Networking required.
Experience in performance tuning and patch management is essential.
Strong knowledge of Active Directory and related technologies is necessary.

Responsibilities

Manage Windows AD, perform object migrations and replication.
Handle customer support issues through various communication channels.
Work in shifts aligned with US holiday calendar.

Skills

FSMO Roles

Group Policy

AD Replication

Domain Controller

L2/L3 Troubleshooting

Tools

Powershell

Job description

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Our technology services client is seeking multiple Windows AD Support Engineer to join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role:

Role: Windows Active Directory Admin

Experience: 4-6 Years

Key Skills: FSMO Roles, Group Policy, AD Replication, Domain Controller, L2/L3 Troubleshooting

Notice Period: Immediate to 30 Days

Job Description:

4+ years of experience in Windows Administration, Networking, Performance Tuning, Patch Management, Windows Upgrades into production environment, including customer facing or customer support roles.
Need to be flexible to work in shifts following US holiday calendar. Majority work time will be EST time zone.

Soft Skills

Leadership - handle technically challenging and politically sensitive customer situations
Strong communications skills – Excellent spoken and written English communication.
Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence
The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable
Cross-team collaboration

Active Directory:

Distributed File System (DFS) maintenance and design Active Directory Federation Services (ADFS) infrastructure management
Directory integration with Microsoft Azure via Azure A.D.
Multi-forest management within the Active Directory as well as dealing with one-way and two way trust relationships and ADFS
Active Directory re-structuring and object migration Group Policy design, management and troubleshooting
Active Directory replication topologies including Site, Site-Links, and Bridgehead Servers
DNS Server management including DNS zone migration, design, and configuration
DHCP Server management and IP address management.
DFS Management, Group policy, Windows Time
GPO
AD replication
Powershell
Active Directory Federation Service (ADFS)

If you are interested, Kindly share the updated resume to yash.b@s3staff.com

Seniority level