M365 Compliance & Security Analyst

Swift Strategic Solutions Inc

Hyderabad

On-site

INR 800,000 - 1,200,000

Full time

14 days+

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Job summary

A technology services client is looking for multiple M365 Compliance & Security Analysts to join their team on a contract basis in Hyderabad. The role involves providing solutions to customer queries, aligning with business time for customer communication, and having a good knowledge of Microsoft compliance and security features. Ideal candidates should have 3-5 years of experience and be fluent in English.

Qualifications

3-5 years of experience in compliance and security analysis.
Fluent in English (written and oral) is mandatory.
Basic knowledge of compliance features and email authentication.

Responsibilities

Provide solutions to customer problems through multiple communication channels.
Analyze issues and collaborate with teams for effective solutions.
Ensure high customer satisfaction while managing service requests.

Skills

Exchange Online Mailflow

Exchange Online Protection

Microsoft Defender for Office 365

Data Loss Prevention

Email authentication policies (SPF, DKIM, DMARC)

Job description

6 days ago Be among the first 25 applicants

Our technology services client is seeking multiple M365 Compliance & Security Analyst to join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role:

Role: M365 Compliance & Security Analyst

Experience : 3-5 Years

Notice Period : Immediate to 15 Days

Job Description :

Experience of Exchange Online Mailflow
Knowledge of Exchange Online Protection
Knowledge of Microsoft Defender for Office 365.
Basic Knowledge for Compliance features like Auditing, Sensitivity Labels, Data Loss Prevention.
Knowledge of Mailbox Archiving and Retention policies and holds.
Basic Knowledge of Email authentication policies. (SPF, DKIM, DMARC)
Basic Knowledge of Content search/eDiscovery search

Responsibilities:

Provide quick and accurate solutions to the customers’ problems. Meet all follow up commitments made with customers.
Aligning with Customer’s business time, represent Microsoft and communicate with customers via telephone, remote assistance, written correspondence, electronic service in a timely manner
according to the service level agreement.
Analyze problems and develop solutions to meet customer needs; may involve writing custom code
Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions
Write technical articles and sample programs for Microsoft's knowledge base
Manage the healthy progress of service requests. Ensure escalating to senior and escalation resources at the right time with the right information
Collaborate on cross-team and cross-product technical issues by working with resources from other groups and product team as needed to resolve customer issues
Effectively manage relationships with customers and other stakeholders while ensuring high customer satisfaction of the overall service experience
Fluent in English (written and oral) is mandatory
Should be comfortable working in shifts

If you are interested, share the updated resume to shivani.g@s3staff.com

Seniority level