Warehouse Manager - FC

Ninjacart; Bengaluru; In loco; INR 600.000 - 900.000; Tempo pieno

Descrizione del lavoro

Ninjacart is looking for a capable professional to own the end-to-end Fulfillment Center operations in Bengaluru. You will manage infrastructure, people and processes to drive efficiency, cost control, and service quality in a fast-paced agri-tech environment.

Key requirements include data-driven approach, project and people management skills, and strong proficiency in managing logistics operations and supplier relationships.

Competenze

• Data-driven with strong metrics focus and operations KPIs.
• Experience in process improvement and lean techniques is preferred.
• Proven ability to manage medium-to-large teams and projects.

Mansioni

• Own end-to-end fulfillment center operations including infrastructure, people and processes.
• Drive key operational and customer service metrics consistently.
• Manage cost, quality and efficiency to meet SLAs.
• Ensure adherence to system and operations guidelines at facilities.
• Make day-to-day and strategic resource planning decisions for the city unit.
• Influence changes to meet statutory requirements with minimal risk to staff and business.
• Set targets and review FC team performance, including customer relationships as the first contact for operations.

Conoscenze

Data-driven

Project management

People management

Logistics experience

Pressure handling

Formazione

Graduate or Postgraduate

Descrizione del lavoro

Ninjacart - Pioneer. Challenge Yourself. Create Better Lives.

Ninjacart is India’s largest agri tech company that’s revolutionising the agri ecosystem. By harnessing technology, innovation, and ideas, we are building commerce, finance, and fulfilment solutions that help build better lives for agri citizens. Our role in the agri ecosystem is not to replace, but to uplift its farmers, traders, and retailers, and ultimately, the end consumer. By leveraging our strengths and resources, we innovate for new product categories and customer segments and also solve complex supply chain problems in the soil to sales journey.

So far, we have built products that cater to each segment and their unique needs — Ninjacart for retailers, Ninja Mandi for traders, Ninja Global for importers and exporters, Ninja Kirana for retailers, and Ninja Kisaan for farmers.

We are committed to our ultimate mission to build the most trusted, efficient and inclusive AgriTrade Network.

Since Ninjacart’s inception in 2015, we have garnered support from visionaries and leaders across the globe who have put their faith in our vision. Our investors include Accel US, Syngenta Ventures, Neoplux, HR Capital, Trifecta Capital, Jo Hirao, Founder of ZIGExN, Accel India, Nandan Nilekani, Mistletoe, Qualcomm Ventures, Tiger Global, Flipkart, and Walmart. To know more, please visit: www.ninjacart.com

What will you do? | Responsibilities

• Own the end to end operations of Fulfillment Center operations which include infrastructure, people, and processes
• Driver key operational and customer service metrics consistently
• Manage cost, quality, and efficiency to achieve operations SLAs
• Ensure the system and ops level guidelines strictly adhere to the respective facilities
• Take decisions on matters relating to the day to day operations within the city Business unit including the strategic planning of resources
• Influence any changes necessary to meet statutory requirements, ensuring minimum risk to staff members and the business
• Set targets and proactively manage & review the performance of FC Teams. Manage
• relationships with customers as the first point of contact pertaining to operations

What you will need to have | Requirements

• Graduate or Postgraduate
• Data-Driven: Innate sense towards data & strong grip over operations metrics. Experience in process improvement and lean techniques
• Project management: Should have managed a medium size and Layered team. Ability to multitask while working in a highly charged environment
• People management: Ability to handle workforce in an effective way and specify tasks and effective utilization of the available resource
• LML&FMLExperience: Ability to manage the logistics by designing the most cost-efficient and timely deliveries
• Ability to work under pressure: Order fulfillment and fill rate tracking knowledge
• Proficiency in Telugu & Hindi is mandatory