Warehouse Manager

Kushals.com; Bengaluru; On-site; INR 1,800,000 - 2,600,000; Full time

Job summary

Kushals.com in Bengaluru seeks a Warehouse Operations Manager to lead end-to-end warehouse activities, improve accuracy, productivity, and cost efficiency, and drive digital transformation with WMS and automation. You will shape strategies, plan capacity, and ensure safe, compliant operations across inbound, storage, inventory control, and outbound logistics.

You will coach teams, manage vendors, develop SOPs, and build a data-driven culture with MIS dashboards.

Qualifications

• Bachelor's degree in supply chain management, business administration, or a related field.
• 5–8 years of experience in warehouse management or operations with 2–3 years in a managerial role.
• Fluency in English; Kannada is mandatory; Hindi working knowledge acceptable.
• Strong ownership mindset with ability to drive operational accountability.
• Expertise in SOP development, process standardization, productivity management, and warehouse controls.
• Result-oriented with focus on productivity, accuracy, timelines, and service excellence.

Responsibilities

• Lead and oversee inbound, storage, inventory control, and outbound logistics.
• Ensure accuracy, productivity, and adherence to turnaround timelines.
• Drive structured execution of operational plans aligned with business objectives.
• Establish and monitor KPIs; implement corrective actions.
• Forecast operational needs for manpower, space, and infrastructure.
• Lead development of WMS and automation initiatives; collaborate with tech teams.

Skills

Leadership

Strategic planning

Data analysis

Excel

WMS

ERP

AI tools

Vendor management

Communication

Problem solving

Education

Bachelor's degree in SCM or related field

Tools

WMS

ERP systems

Warehouse automation

MIS reporting

Job description

The Warehouse Operations Manager is a strategic and execution-focused leadership role responsible for managing and optimizing key warehouse operations across defined functional areas with excellence, efficiency, and scalability. This role demands a mature leader with strong ownership, capable of driving performance across people, processes, and technology, while ensuring operational accuracy, cost optimization, and continuous improvement. The individual will play a critical role in building a high-performance culture, leveraging data-driven decision-making, and leading digital transformation initiatives including WMS and process automation.

Responsibilities:

Operational Leadership & Execution Excellence

• Lead and oversee assigned warehouse operations including inbound, storage, inventory control, and outbound logistics.
• Ensure smooth execution of operational activities with high levels of accuracy, productivity, and adherence to turnaround timelines.
• Drive structured execution of operational plans aligned with business objectives.
• Establish and monitor KPIs; take proactive corrective and preventive actions.

Strategic Planning & Forecasting

• Forecast operational needs including manpower, space, and infrastructure based on business growth projections.
• Develop short-term and long-term operational strategies.
• Optimize warehouse layout, capacity planning, and resource allocation for maximum efficiency

Team Leadership & People Management

• Lead, coach, and develop teams to drive high performance, operational discipline, and a culture of ownership.
• Foster a collaborative, respectful, and ethics-driven work environment aligned with organisational values.
• Effectively manage people-related situations with strong interpersonal, communication, and conflict-resolution capabilities.
• Drive performance management, talent development, and succession planning to ensure team productivity, accountability, and alignment with business objectives.

Training & Capability Development

• Design and drive structured learning initiatives focused on operational excellence, and process effectiveness.
• Continuously enhance team capabilities through training on warehouse processes, systems, safety standards, and productivity improvement practices.
• Foster a performance-oriented and learning-driven culture that encourages continuous skill development and operational growth.

Vendor & Stakeholder Management

• Manage and negotiate with vendors (logistics, workforce, equipment, etc.) to ensure cost efficiency and service quality.
• Build strong relationships with internal and external stakeholders.
• Ensure alignment between warehouse operations and cross-functional teams.

Technology & Process Development

• Lead implementation and optimization of Warehouse Management Systems (WMS).
• Collaborate with tech teams to design, enhance, and deploy scalable digital solutions.
• Drive automation initiatives and process digitization to improve productivity, accuracy, and operational efficiency.
• Leverage AI tools and technology-driven solutions to enhance operational planning, reporting, and decision-making capabilities.

Data Analysis & Performance Management

• Utilize data analytics to monitor performance, identify gaps, and drive continuous improvement.
• Prepare actionable MIS reports and dashboards for management review.
• Apply analytical thinking to solve complex operational challenges.
• Continuous Improvement & Innovation
• Promote innovation-driven thinking to enhance productivity and reduce operational costs.
• Identify process inefficiencies and implement lean practices.
• Drive a culture of continuous improvement and operational excellence.

Risk & Business Continuity Management

• Identify operational risks and implement mitigation strategies.
• Ensure business continuity through contingency planning and proactive risk management.

Candidate Profile:

• Bachelors degree in supply chain management, business administration, or a related field.
• A minimum of 5 to 8 years of experience in warehouse management or operations (2-3 years in Managerial role)
• Language: Kannada (Mandatory), English (Fluent), Hindi (Working knowledge)
• High ownership mindset with the ability to manage operations as a business-critical function.
• Strong leadership maturity with the ability to take independent decisions and drive operational accountability.
• Expertise in SOP development, process standardization, productivity management, and warehouse controls.
• Result-oriented approach with focus on productivity, accuracy, timelines, and service excellence.
• Strong analytical thinking with ability to convert operational data into actionable insights.
• Advanced proficiency in Excel, MIS reporting, dashboards, and operational analytics.
• Strong techno-functional understanding of WMS, ERP systems, warehouse automation, and operational technologies.
• Knowledge and practical application of AI tools in operational workflows and reporting.
• Strong vendor management and negotiation skills with focus on service quality and cost optimization.
• Strong interpersonal, communication, and conflict-resolution skills.
• Strong focus on innovation, operational excellence, and process improvement.