Walkin - In Interview Business Relationship Officer - Santacruz

Axis Bank; Mumbai Suburban; On-site; INR 350,000 - 550,000; Full time

Job summary

Axis Bank is seeking a sales-focused candidate in Mumbai to acquire customers and mobilize liability products such as CASA and salary accounts while driving cross-sell opportunities. The role emphasizes relationship management, compliance, and consistent achievement of monthly targets.

Based in a branch environment, the candidate will build a strong local network, source business through walk-ins and referrals, and coordinate with product teams to onboard customers smoothly.

Qualifications

• Graduate in any discipline.
• Strong communication and relationship management skills.
• Prior experience in sales, banking, or financial services preferred.

Responsibilities

• Acquire new customers and drive liability business through CASA, salary accounts, and retail banking products.
• Build and maintain strong relationships with customers to enhance engagement and cross-sell opportunities.
• Source business through branch walk-ins, referrals, market activities, and local area engagement.
• Achieve monthly sales and productivity targets as assigned.
• Ensure high standards of customer service and prompt resolution of customer queries.
• Maintain regulatory, process, and documentation compliance for all sourced accounts.
• Coordinate with branch and product teams for business growth and customer onboarding.

Job description

Key Responsibilities:

• Acquire new customers and drive liability business through CASA, salary accounts, and retail banking products.
• Build and maintain strong relationships with customers to enhance engagement and cross-sell opportunities.
• Source business through branch walk-ins, referrals, market activities, and local area engagement.
• Achieve monthly sales and productivity targets as assigned.
• Ensure high standards of customer service and prompt resolution of customer queries.
• Maintain regulatory, process, and documentation compliance for all sourced accounts.
• Coordinate with branch and product teams for business growth and customer onboarding.

Eligibility:

• Graduate in any discipline.
• Strong communication and relationship management skills.
• Prior experience in sales, banking, or financial services preferred.

Key Skills:

• Customer Acquisition
• Relationship Management
• Sales & Cross-Selling
• CASA Mobilization
• Customer Service
• Market Sourcing
• Stakeholder Management
• Compliance Adherence

Time:

3:00 PM onwards

Contact Person : Branch Head

Address:

Ground Floor Shop No 3, Range View, 7thRoad, TPS III, Santacruz (East),

Mumbai -400055