Walkin Drive on 8th Aug - Technical Support Engineer (Networking)

Movate; Chennai District; On-site; INR 300,000 - 420,000; Full time

Job summary

Movate in Chennai is seeking Technical Support Engineers with a passion for networking and customer support. If you have basic networking knowledge, strong communication skills, and want to grow in a technical support role, we'd love to hear from you!

Walk-in Drive on 8th Aug at Ambit IT Park, Chennai. The role involves providing technical support to customers via phone, email, and ticketing systems, and working to resolve networking issues.

Qualifications

• Basic networking knowledge and troubleshooting skills.
• 2-5 years of relevant Technical Support or Network Support experience.
• Excellent verbal and written communication skills.

Responsibilities

• Provide technical support to customers via phone, email, and ticketing systems.
• Troubleshoot and resolve networking-related issues.
• Diagnose basic TCP/IP, LAN/WAN, DNS, and connectivity problems.
• Coordinate with internal technical teams for issue resolution.
• Maintain accurate incident and service request records.
• Deliver timely updates and ensure customer satisfaction.

Skills

Basic Networking Knowledge

Technical Support Experience

LAN/WAN Concepts

Communication Skills

Education

Any Degree

Job description

We are looking for candidates with excellent communication skills, international support experience, and a strong background in networking and troubleshooting.

Walkin Drive on 8th Aug | Technical Support Engineer (Networking) | Chennai

We are hiring Technical Support Engineers with a passion for networking and customer support. If you have strong communication skills, basic networking knowledge, and are looking to grow your career in a technical support environment, we'd love to hear from you!

Address: Ground Floor, 6th, 9th and 10th Floor, Ambit IT Park, 32A & 32B, Ambit Park Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Greater Chennai, Tamil Nadu 600058

Key Responsibilities

• Provide technical support to customers via phone, email, and ticketing systems.
• Troubleshoot and resolve networking-related issues.
• Diagnose basic TCP/IP, LAN/WAN, DNS, and connectivity problems.
• Coordinate with internal technical teams for issue resolution.
• Maintain accurate incident and service request records.
• Deliver timely updates and ensure customer satisfaction.

Required Skills

• Basic Networking Knowledge
• Technical Support Experience
• Good Understanding of LAN/WAN Concepts
• Excellent Verbal and Written Communication Skills

Preferred Skills

• Exposure to DNS, DHCP, Routing & Switching
• Experience using ticketing tools
• Network Monitoring Knowledge
• 2-5 years of relevant Technical Support or Network Support experience.
• Any Degree
• Strong communication skills are mandatory.