Walkin Drive Customer Care Executive

HDFC Bank Limited; Bengaluru; On-site; INR 300,000 - 500,000; Full time

Job summary

HDFC Bank Limited is seeking staff for a role in Bengaluru to ensure error-free operation and strict adherence to bank processes under teller authorizer and branch manager supervision. The position emphasizes accurate execution and compliance with the bank's expectations.

Branch customers will be serviced efficiently, with opportunities to promote suitable products in a customer-friendly environment, contributing to branch profitability through strong service and cross-sell activity.

Qualifications

• 0–3 years of experience
• Exposure to Portfolio Management segment

Responsibilities

• Follow bank processes under teller authorizer and branch manager guidance
• Service customers and cross-sell appropriate products to increase branch profitability

Skills

Portfolio management exposure

Customer service

Cross-selling

Job description

Role & responsibilities

To work in an error free environment and ensure that all the processes as laid out by the bank are followed properly without any deviations under the guidance and supervision of the teller authorizer and branch manager as per the expectations of the bank and its constituents

The branch customers are adequately serviced and appropriate products sold to them in a customer friendly environment that in turn ensures the branch attains profitability on all parameters with superior customer service and superior cross sell of products

Preferred candidate profile

• Minimum experience in years 0 to 3
• Exposure to Portfolio Management segment