RBB - Customer Care Executive - Bharuch Location

HDFC Bank Limited; Dahej; On-site; INR 250,000 - 350,000; Full time

Job summary

HDFC Bank Limited is seeking a candidate to work in an error-free environment, strictly following all bank processes under teller authorizer and branch manager guidance to meet bank expectations.

The role focuses on servicing branch customers in a friendly environment, with emphasis on superior customer service and cross-selling bank products to contribute to branch profitability. This entry-level position requires adaptability, attention to detail, and a proactive attitude towards learning.

Qualifications

• Experience of 0-3 years in banking or similar roles.
• Exposure to Portfolio Management segment is preferred.

Responsibilities

• Ensure adherence to bank processes without deviations under guidance of teller authorizer and branch manager.
• Service branch customers in a friendly environment and drive cross-sell of products to enhance profitability.

Skills

0-3 years exp

Portfolio management exposure

Job description

Role & responsibilities

To work in an error free environment and ensure that all the processes as laid out by the bank are followed properly without any deviations under the guidance and supervision of the teller authorizer and branch manager as per the expectations of the bank and its constituents

The branch customers are adequately serviced and appropriate products sold to them in a customer friendly environment that in turn ensures the branch attains profitability on all parameters with superior customer service and superior cross sell of products

Preferred candidate profile

• Minimum experience in years 0 to 3
• Exposure to Portfolio Management segment