Walk-in | Telecaller

Bhima Jewellery; Madurai District; On-site; INR 279,000 - 391,000; Full time

Job summary

Bhima Jewellery in Madurai is seeking a dynamic telesales/ customer support executive to drive outbound calls, share updates on new jewellery collections, and schedule showroom visits. You will follow up on enquiries, generate leads, and maintain detailed CRM records while meeting daily and monthly targets.

The role welcomes fresh graduates or diploma holders with strong Tamil communication, basic Excel skills, and a customer‑oriented, target-driven attitude.

Qualifications

• Tamil language fluency is required.
• Excellent verbal communication skills in Tamil; English/other languages are a plus.
• Fresh graduates or diploma holders are welcome to apply.

Responsibilities

• Make outbound calls to existing and prospective customers.
• Inform customers about new jewellery collections, festive offers, schemes, and promotions.
• Invite customers to visit the showroom and schedule appointments.
• Follow up with customers regarding enquiries, quotations, and purchase decisions.
• Generate leads and maintain customer interest through regular communication.
• Update customer information and call records in the CRM or Excel.
• Handle customer queries professionally and elevate concerns when required.
• Coordinate with showroom sales staff for customer appointments and follow-ups.
• Achieve daily, weekly, and monthly calling and sales targets.
• Maintain confidentiality of customer information.

Skills

Tamil fluency

Verbal communication

Negotiation

Customer-focused

MS Excel basics

Target-driven

Education

Any Graduate or Diploma

Freshers welcome

Tools

MS Excel

Job description

Role & responsibilities

• Make outbound calls to existing and prospective customers.
• Inform customers about new jewellery collections, festive offers, schemes, and promotions.
• Invite customers to visit the showroom and schedule appointments.
• Follow up with customers regarding enquiries, quotations, and purchase decisions.
• Generate leads and maintain customer interest through regular communication.
• Update customer information and call records in the CRM or Excel.
• Handle customer queries professionally and elevate concerns when required.
• Coordinate with showroom sales staff for customer appointments and follow-ups.
• Achieve daily, weekly, and monthly calling and sales targets.
• Maintain confidentiality of customer information.

Required Skills

• Excellent verbal communication in Tamil (English and other regional languages are an added advantage).
• Good convincing and negotiation skills.
• Customer-oriented approach with a positive attitude.
• Basic knowledge of MS Excel and computer operations.
• Ability to work under targets and deadlines.
• Strong follow-up and relationship-building skills.

Qualification

• Any Graduate or Diploma.
• Freshers with good communication skills are welcome to apply.

Preferred Experience

• Experience in telesales, telecalling, customer support, retail sales, or jewellery industry will be an added advantage.

Salary

• Best in the industry (Based on experience and performance)

Walkin Interview Date: 8th and 9th SEPTEMBER 2026

Walkin Venue : 137, W Masi St, Valaiyal Kadai, Madurai Main, Madurai, Tamil Nadu 625001

Walkin Timing : 10.00 A.M to 03.00 P.M

Phone : [phone]