Walk-in | Telecalling Executive

Silverline Fertilisers; Chennai District; On-site; INR 180,000 - 320,000; Full time

Job summary

Silverline Fertilisers is seeking a dynamic Telecaller with experience in sales, recruitment, and bank collections. The role requires strong Tamil and English communication, with Hindi and Malayalam as a bonus, and basic Canva skills for creating simple presentations.

You will generate leads, support sales, screen candidates, schedule interviews, and assist with order processing and collection activities. The position is based in Chennai with a focus on dealer relations and target-driven

Qualifications

• UG degrees in commerce, arts, science or engineering.
• Fluent in Tamil and English; multilingual skills are a plus.
• Experience in telecalling or sales support is preferred.

Responsibilities

• Lead Generation & Sales Support: handle inbound/outbound calls and emails.
• Qualify opportunities and arrange online demos/meetings with decision-makers.
• Support order processing and verify sales documents for fulfilment.
• Assist in payment follow-ups and debt recovery with dealers.
• Recruitment calling: screen candidates and coordinate interviews.
• Create simple promotional content using Canva.

Skills

Sales support

Lead generation

Recruitment calling

Collections follow-up

Dealer relationship

Tamil & English

Multilingual (Hindi/M Malayalam)

Canva knowledge

Education

UG degree (BSc/BA/BCom/BBA/BMS/BTech/BE)

Tools

Canva

Job description

2nd September- 9th September, 10.00 AM - 5.00 PM

Silverline Fertilisers Private Limited No. 19, Second Floor, Jupiter Complex, Dr. Ranga Road,Mylapore, Chennai - 600004(View on map)

Prefers women candidates

We are seeking a dynamic and experienced Telecaller with a background in sales, recruitment, bank collections. The ideal candidate should have excellent communication skills in Tamil and English, being able to communicate in Hindi and Malayalam would be a bonus and should possess strong abilities in sales support, lead conversion, recruitment calling, collections follow-up, and dealer relationship management. This role also requires basic Canva knowledge for creating simple presentations and promotional content.

Role & responsibilities

Lead Generation & Sales Support

• Source new business opportunities through inbound lead follow-up and outbound calls/emails.
• Understand customers needs and recommend suitable solutions.
• Qualify opportunities and secure online demonstrations/meetings with key decision-makers.
• Attend sales meetings and stay updated on product information, pricing, and contract terms.
• Stay informed about competing products, new technologies, and industry updates.
• Conduct outbound calls to potential dealers to schedule appointments for the sales team.
• Provide product information and resolve dealer queries effectively.
• Support the sales team by processing and verifying sales orders via phone.
• Ensure all required documents are complete and accurate for order fulfilment.
• Follow up with customers for payment collection on recent sales transactions.
• Initiate outbound calls for timely recovery of outstanding payments.
• Maintain accurate records of all collection activities and dealer interactions.
• Collaborate with the sales team to resolve payment-related issues and develop debt recovery strategies.

Recruitment Calling

• Conduct telephonic screening of candidates as required.
• Coordinate interview scheduling and share role details with potential applicants.
• Use Canva to create simple promotional materials or internal presentations.
• Assist in preparing reports and sales-related documents.

Preferred candidate profile

• 24 years of telesales experience in the B2B market, preferably in bank collections or sales support.
• Excellent verbal and written communication skills in English and Tamil.
• Must be multilingual (English/Tamil/Malayalam).
• Comfortable selling fertilizer products over the phone to dealers.
• Proven sales record, especially in selling premium fertilizer products (added advantage).
• Goal-oriented with strong focus on collection targets.
• Strong background in debt recovery, dealer appointment, and order processing.
• Strong listening, negotiation, and presentation skills.
• Ability to multitask, prioritise, and manage time effectively.
• Experience in sales / collections / recruitment calling Role & responsibilities

Education

UG: B.Sc in Any Specialization, B.A - Bachelor of Arts in Any Specialization, B.Com in Any Specialization, B.B.A. / B.M.S. in Any Specialization, B.Tech / B.E. in Any Specialization

Key Skills

Skills highlighted with are preferred keyskills

Silverline Fertilisers: Where Quality Meets Sustainability

Silverline Fertilisers was founded in 2014, entering the highly competitive, regulated and commoditised fertiliser industry with a handful of talent holding several decades of experience in the industry.

Company Info