Walk-in | Tamil Voice Process

Imarque Solutions; Chennai; On-site; INR 279,000 - 390,600; Full time

Benefits offered by this job

Bonus

Salary hikes as per process

Job summary

A service-oriented company in Chennai is looking for candidates to manage inbound and outbound calls, handle queries, and resolve complaints. The ideal applicant should possess any degree and relevant experience in sales or customer service. Preferred candidates will be immediate joiners, with working hours from 9:30 am to 6:30 pm and flexible shift timings. The role offers competitive salary, bonuses, and periodic hikes based on performance.

Qualifications

• Handling calls and queries effectively.
• Solving customer grievances and managing complaints.
• Strong process and product knowledge required.

Responsibilities

• Manage inbound/outbound calls for product and service queries.
• Handle complaints and resolve customer issues.
• Utilize sales and service background in customer interactions.

Skills

Complaint management

Customer service

Sales background

Problem-solving

Education

Any Degree

Job description

Job description

Language: Tamil

Qualification: Any Degree

Location: Teynampet

Work from Office

Role & Responsibilities:

• Handling call / queries / requests pertaining to product and service for inbound / outbound calls effectively.
• Complaint management & solving customer grievances.
• Applying process / product knowledge in replying to customers.
• Looking for sales / collection / service background profiles.
• Immediate joiners are preferred.

Salary: Best in industry + Bonus + Hikes as per process.

Shift Timings: Day shift (9:30am to 6:30pm) / (4 rotational week offs /Month.)

Walk‑in: Monday to Saturday (10 am to 5pm)

Interview location: IMARQUE SOLUTIONS PRIVATE LIMITED, Maan Sarovar Tower, 271A, Scheme Rd, Teynampet, Chennai, Tamil Nadu 600018

Landmark: Near Anna Arivalayam