Walk-in | Tele Sales Executive

Axis Bank; Navi Mumbai, Mumbai; On-site; INR 201,000 - 357,000; Full time

Job summary

Axis Bank in Navi Mumbai is seeking candidates for a credit card sales role. The position involves making outbound calls to promote credit card products, explaining features, eligibility criteria, charges and offers, and generating leads for applicants.

You will understand customer requirements, recommend suitable card options, assist with documentation and KYC, and coordinate with the backend team to process applications. Daily and monthly sales targets are expected.

Qualifications

• Good communication and convincing skills.
• Basic knowledge of credit cards and banking products.
• Comfortable making outbound calls.
• Ability to handle customer queries and objections.
• Good interpersonal and customer-handling skills.
• Basic computer knowledge.

Responsibilities

• Make outbound calls to potential customers to promote credit card products.
• Explain credit card features, benefits, eligibility criteria, charges and offers.
• Generate leads and convert prospective customers into credit card applicants.
• Understand customer requirements and recommend suitable credit card options.
• Follow up with interested customers to complete the application process.
• Assist customers with documentation and KYC requirements.
• Coordinate with the backend team for application processing and status updates.
• Maintain daily call reports, lead details and sales performance MIS.
• Achieve daily and monthly sales targets.

Skills

Outbound calls

Credit card sales

Communication

Customer handling

Documentation

KYC basics

Computer basics

Education

HSC/Graduate

Job description

Job Responsibilities:

• Make outbound calls to potential customers to promote credit card products.


• Explain credit card features, benefits, eligibility criteria, charges and offers.


• Generate leads and convert prospective customers into credit card applicants.


• Understand customer requirements and recommend suitable credit card options.


• Follow up with interested customers to complete the application process.


• Assist customers with documentation and KYC requirements.


• Coordinate with the backend team for application processing and status updates.


• Maintain daily call reports, lead details and sales performance MIS.


• Achieve daily and monthly sales targets.

Required Skills:

• Good communication and convincing skills.


• Basic knowledge of credit cards and banking products.


• Comfortable making outbound calls.


• Ability to handle customer queries and objections.


• Good interpersonal and customer-handling skills.


• Basic computer knowledge.

Eligibility:

• Minimum HSC / Graduate preferred.


• Freshers and experienced candidates can apply.


• Candidates with experience in credit card sales, tele calling, tele sales, banking or financial product sales will be preferred.