Walk-in | Tele Caller

Onecircle Insurance Brokers; Pune District; On-site; INR 250,000 - 400,000; Full time

Job summary

Onecircle Insurance Brokers in Pune, India is seeking an experienced renewal executive to contact customers before policy expiry and explain renewal benefits and coverage.

Candidates should have 2-3 years in motor insurance renewal calling, be graduate, and may have BQP/Authorized Verifier; proficiency in Marathi, Hindi, English is required.

Qualifications

• 2-3 years of experience in motor insurance renewal calling and customer retention.
• Graduate with BQP/Authorized Verifier is a plus.
• Proficiency in Marathi, Hindi and English.

Responsibilities

• Contact customers before expiry of current policy and educate them on renewal benefits and coverage.
• Handle customer objections and provide resolutions to improve retention.
• Facilitate payment of renewal premium once payment link is sent.
• Achieve monthly renewal targets.

Skills

Marathi

Hindi

English

Education

Graduate

Broker Qualified Person (BQP)/ Authorized Verifier

Job description

Role & responsibilities

• Contact customers before expiry of current insurance policy and educate them on renewal benefits and coverage
• Handle customer objections and provide appropriate resolutions to improve retention
• Facilitate payment of renewal premium by the customer once payment link is sent
• Achieve monthly renewal targets

Preferred candidate profile

• Minimum HSC/ 12th Standard pass candidate
• 2-to-3-year experience in motor insurance renewal calling and customer retention, either in an insurance company or intermediary/ broker
• Being a graduate and a Broker Qualified Person (BQP)/ Authorized Verifier will be an added advantage
• Should be proficient in Marathi, Hindi and English