Renewal Retention Executive

Qube Space; Hyderabad, Chennai District; On-site; INR 300,000 - 420,000; Full time

Job summary

Qube Space is seeking a detail-driven professional to manage general insurance policy renewals, conduct telesales with existing clients, and maintain meticulous records using Excel.

You will follow up with clients to resolve renewal issues and ensure smooth policy renewals across Chennai and Hyderabad. Strong communication and data management skills are essential for success in this role.

Qualifications

• Proven tele sales experience and ability to work under pressure.
• Strong data management using spreadsheets and report generation.
• Good communication and follow-up with clients.

Responsibilities

• Manage end-to-end renewal process for general insurance policies.
• Conduct telesales calls to remind clients of renewal dates and collect required information.
• Use Excel to track client interactions, update records and generate sales reports.
• Follow up with clients via phone or email to resolve renewal issues.

Skills

Tele sales

High-pressure handling

Tools

Microsoft Excel

Job description

Roles and Responsibilities :

• Manage the entire process of general insurance policy renewals from initial contact to final submission.
• Conduct telesales calls to existing clients to remind them about upcoming renewal dates and gather necessary information.
• Utilize Excel skills to track client interactions, update records, and generate reports on sales performance.
• Follow up with clients via phone or email to resolve any issues related to policy renewals.

Job Requirements :

• 1-9 years of experience in general insurance, life insurance, or a similar industry.
• Strong understanding of tele calling techniques and ability to handle high-pressure situations.
• Proficiency in using Microsoft Office applications such as Excel for data management.

Location: Chennai and Hyderabad