Walk-in | Tele Caller

Danlaw; Chennai District; On-site; INR 257,000 - 391,000; Full time

Job summary

Danlaw is hiring for a customer support role in Chennai. The selected candidate will handle inbound/outbound calls, resolve queries, and provide accurate information in English and Hindi.

The role requires clear communication, quick issue resolution, and a professional phone manner. Ideal candidates have 6 months to 2 years in a customer voice support process; freshers with strong communication may also be considered.

Qualifications

• 6 months to 2 years of experience in a customer voice support process.
• Freshers with excellent communication skills may also be considered.
• Must be fluent in English and Hindi (mandatory).

Responsibilities

• Resolve queries and provide information over the phone.
• Communicate fluently in English and Hindi.
• Resolve issues quickly and accurately to maintain customer satisfaction.

Skills

Hindi

English

Education

Graduation or Diploma

Job description

Role & responsibilities

• Inbound/Outbound Support: Assist customers by resolving queries, handling requests, and providing accurate information over the phone.
• Effective Communication: Communicate fluently and professionally in both English and Hindi.
• Issue Resolution: Maintain a high level of customer satisfaction by resolving issues quickly and accurately

Preferred candidate profile

Language Proficiency: Must be fluent in speaking both Hindi and English (Mandatory).

• Experience: 6 months to 2 years of experience in a customer voice support process. (Freshers with excellent communication skills may also be considered).
• Education: Minimum Graduation in any stream or a completed Diploma course.
• Location: Must be currently residing in Chennai or willing to work from the Chennai office.

Immediate joiners preferred