Tele Caller

Danlaw; Hyderabad, Chennai; In loco; INR 250.000 - 400.000; Tempo pieno

Descrizione del lavoro

Danlaw Technologies India Ltd. is hiring for a customer voice support role. The candidate will handle inbound and outbound calls, resolve queries, and provide accurate information with a professional touch.

Fluency in English and Hindi is mandatory. Graduation or Diploma is required, with 6 months to 2 years of experience in voice support. Hyderabad or Chennai-based, with office-based work.

Competenze

• Fluency in English and Hindi is mandatory.
• 6 months to 2 years of experience in a customer voice support process.
• Graduation in any stream or a completed Diploma.

Mansioni

• Inbound/Outbound Support: resolve queries and provide accurate information over the phone.
• Effective Communication: speak fluently and professionally in English and Hindi.
• Issue Resolution: resolve issues quickly to maintain customer satisfaction.

Conoscenze

Hindi

English

Communication

Voice support

Formazione

Graduation or Diploma

Descrizione del lavoro

Role & responsibilities

• Inbound/Outbound Support: Assist customers by resolving queries, handling requests, and providing accurate information over the phone.
• Effective Communication: Communicate fluently and professionally in both English and Hindi.
• Issue Resolution: Maintain a high level of customer satisfaction by resolving issues quickly and accurately

Preferred candidate profile

Language Proficiency: Must be fluent in speaking both Hindi and English (Mandatory).

• Experience: 6 months to 2 years of experience in a customer voice support process. (Freshers with excellent communication skills may also be considered).
• Education: Minimum Graduation in any stream or a completed Diploma course.
• Location: Must be currently residing in Chennai or Hyderabad willing to work from the Chennai office or Hyderabad .

Immediate joiners preferred

Hyderabad office Address : Unit No.201 & 202, 2nd Floor, Gowra Fountainhead,

HUDA Techno Enclave, HITEC City, Hyderabad, Telangana 500081.

040-2354-2499

Chennai :

Danlaw Technologies India Ltd.,

Flat No. 259/1,1st Floor, Sai Complex, OM Shakthi Nagar,

By pass Toll Plaza Porur, Vanagaram, Chennai - 600095 9390540794 Upendra