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ETERNAL in India is seeking an operations lead to oversee end-to-end store logistics, including GRN processing, unloading, inventory movement and order fulfillment to ensure smooth daily operations.
You will manage stock accuracy, audits, shift rosters, manpower planning and last-mile coordination with riders, aiming to maintain high service levels and timely order processing in a fast-paced retail environment.
Inbound & Outbound Operations - Oversee GRN processing, vehicle unloading, inventory movement for efficient store operations.
Inventory Management - Maintain inventory accuracy through regular audits, proper stock handling and keep the store clean.
Store SLA Management - Monitor fill rate, complaint resolution, and order picking timelines to ensure operational efficiency and customer satisfaction.
Manpower Planning - Manage shift schedules, rosters, attendance, and weekly offs to ensure smooth store operations and adequate manpower availability.
Last Mile Management - From cash settlement to coordinating with riders and handling ground-level issues.
Bachelors degree or equivalent qualification
1-6 years of experience in e-commerce, logistics, or supply chain management, preferably within a quick commerce or fast-paced retail environment
Basic Microsoft Knowledge
Good communication skills (verbal & written).