Walk-in | Sales Coordinator

Swadeshi Ayurved; New Delhi; On-site; INR 360,000 - 540,000; Full time

Job summary

Swadeshi Ayurved is seeking a proactive Sales Coordinator to support daily sales activities, reports, and customer communications in Delhi. You will work with sales, warehouse, and accounts teams to ensure timely order processing and accurate documentation.

Strong Excel skills and attention to detail are essential to drive performance dashboards and MIS reporting. The role requires coordinating with multiple departments, managing priorities, and maintaining quality records in ERP/CRM systems.

Qualifications

• Excellent verbal and written communication skills.
• Strong follow-up and coordination skills.
• Good command of MS Excel including VLOOKUP, pivot tables, and formulas.

Responsibilities

• Coordinate with the sales team to ensure smooth execution of daily sales activities.
• Prepare and maintain sales reports, order reports, customer reports, and performance MIS.
• Coordinate with customers regarding orders, quotations, invoices, payments, dispatches, and delivery status.
• Follow up with the sales team for pending orders, payments, customer requirements, and other action points.
• Coordinate with warehouse and logistics teams for timely order processing and dispatch.
• Monitor order status from order confirmation to final delivery.
• Prepare quotations, sales orders, invoices, and other sales-related documents.
• Maintain accurate customer and order records in Excel/Google Sheets/ERP/CRM.
• Track daily, weekly, and monthly sales performance against targets.
• Prepare MIS reports and sales dashboards for management.
• Coordinate with Accounts for payment follow-ups, outstanding payments, credit notes, and billing-related issues.
• Handle customer queries and ensure timely resolution by coordinating with the concerned departments.
• Maintain proper documentation of sales transactions and communications.
• Support the sales team in achieving monthly and quarterly targets.
• Identify pending activities and proactively follow up until closure.
• Assist management with sales data analysis and reporting.
• Ensure proper communication and coordination between internal departments.
• Perform other sales coordination and administrative activities as assigned by management.

Skills

Verbal communication

Written communication

Coordination

MS Excel

Time management

Attention to detail

Analytical ability

Tools

MS Excel

MS Office / Google Workspace

ERP/CRM/Shopify

Job description

Key Responsibilities

• Coordinate with the sales team to ensure smooth execution of daily sales activities.
• Prepare and maintain sales reports, order reports, customer reports, and performance MIS.
• Coordinate with customers regarding orders, quotations, invoices, payments, dispatches, and delivery status.
• Follow up with the sales team for pending orders, payments, customer requirements, and other action points.
• Coordinate with warehouse and logistics teams for timely order processing and dispatch.
• Monitor order status from order confirmation to final delivery.
• Prepare quotations, sales orders, invoices, and other sales-related documents.
• Maintain accurate customer and order records in Excel/Google Sheets/ERP/CRM.
• Track daily, weekly, and monthly sales performance against targets.
• Prepare MIS reports and sales dashboards for management.
• Coordinate with Accounts for payment follow-ups, outstanding payments, credit notes, and billing-related issues.
• Handle customer queries and ensure timely resolution by coordinating with the concerned departments.
• Maintain proper documentation of sales transactions and communications.
• Support the sales team in achieving monthly and quarterly targets.
• Identify pending activities and proactively follow up until closure.
• Assist management with sales data analysis and reporting.
• Ensure proper communication and coordination between internal departments.
• Perform other sales coordination and administrative activities as assigned by management.

Required Skills

• Excellent verbal and written communication skills.
• Strong follow-up and coordination skills.
• Good command of MS Excel, including:
• VLOOKUP/XLOOKUP
• Pivot Tables
• SUMIF/SUMIFS
• Filters & Sorting
• Basic formulas and data analysis
• Good knowledge of MS Office / Google Workspace.
• Experience with ERP, CRM, Shopify, or other sales management software will be an advantage.
• Strong organizational and time-management skills.
• Ability to manage multiple tasks and priorities.
• Good numerical and analytical ability.
• Strong attention to detail.
• Ability to work under pressure and meet deadlines.
• Professional and positive attitude.