Walk-in | Sales Coach

Ketto; Mumbai, Navi Mumbai; Sur place; INR 500 000 - 800 000; Plein temps

Résumé du poste

MetaGO Health is seeking a Sales Coach (Medical & Wellness) to engage prospects after doctor consultations, clarify the six- or twelve-month programmes and guide suitable members toward enrolment. This role emphasizes consultative healthcare sales with empathy and accuracy.

You will work in Mumbai, onsite, handling CRM communications, objections, and ongoing follow-up to ensure a smooth onboarding experience for new members.

Qualifications

• 1+ year of experience in healthcare sales or premium consultative sales.
• Exposure to nutrition, pharmacy or allied-health disciplines.
• Ability to explain complex health information clearly and empathetically.

Responsabilités

• Speak with qualified prospects after doctor consultations and understand their health goals.
• Explain MetaGO programmes including doctor consultations, health coaching, diagnostics and delivery.
• Convert suitable prospects into enrolled members through value-led conversations.
• Handle questions on programme value, duration, pricing, commitment and process.
• Escalate clinical questions to the medical team and maintain compliance.

Connaissances

Healthcare sales

CRM & communication

Objection handling

Consultative selling

Formation

Allied-health exposure

Outils

Zoho CRM

Ozonetel

Description du poste

Job Title: Sales Coach (Medical & Wellness)

About MetaGO Health

MetaGO Health is a doctor-led metabolic health platform that combines GLP-1 therapy, medical supervision, diagnostics, nutrition guidance and behavioural coaching in one structured six- or twelve-month programme.

Role Overview

As a Sales Coach (Medical & Wellness), you will speak with prospective members after their doctor consultation, help them understand the recommended MetaGO journey and guide suitable members towards enrolment. This is consultative healthcare sales, not aggressive selling. You must be commercially confident while staying accurate, empathetic and transparent.

Key Responsibilities

• Speak with qualified prospects after their doctor consultation and understand their health goals, concerns and readiness to begin
• Explain MetaGOs six- and twelve-month programmes, including doctor consultations, health coaching, diagnostics, medication delivery and continuous monitoring
• Convert suitable prospects into enrolled members through structured, value-led conversations
• Handle questions and objections on programme value, duration, pricing, commitment and process
• Explain medical and wellness concepts in clear, reassuring language without diagnosing, prescribing or going beyond approved information
• Escalate clinical questions, contraindications or safety concerns to the medical team
• Follow up on time through Ozonetel, Zoho CRM, WhatsApp and other approved channels
• Keep accurate records of conversations, objections, follow-ups, payments and conversion status
• Ensure every new member gets a transparent explanation of the programme and a smooth onboarding handover
• Share recurring customer questions and objections with the sales, clinical and operations teams

Candidate Profile

• 1+ year of experience in healthcare sales, patient counselling, customer conversion, retention or premium consultative sales
• Educational or professional exposure to nutrition, pharmacy, healthcare, life sciences, dentistry or an allied-health discipline
• Ability to build trust and explain complex health information simply
• Proven record of converting leads, managing targets or influencing customer decisions
• Strong objection-handling, follow-up and closing skills on phone and video calls
• Empathy, patience and sensitivity when discussing weight, health and personal concerns
• Comfort with CRM, calling and messaging platforms (Zoho CRM or Ozonetel exposure is an advantage)
• High ownership and disciplined documentation, with the ability to work in a target-driven environment without mis-selling

Job Details

• Location: Sakinaka, Mumbai
• Employment type: Full-time, on-site
• Work schedule: 6 days a week, rotational week off

Why Join MetaGO

You will work at the intersection of healthcare knowledge, patient communication and consultative sales, helping people make an informed decision about a structured, doctor-supervised metabolic health journey.