Walk-in | Required Floor Coordinator Pune - Viman Nagar Indira IVF

Indira Ivf Hospital; Pune District; Presencial; INR 240.000 - 360.000; Jornada completa

Descripción de la vacante

Indira IVF Ltd in Pune (Viman Nagar) is seeking a Floor Coordinator to ensure smooth patient flow and exceptional service across our clinic.

You will oversee patient registration, waiting areas, and file movement, coordinate onboarding for center staff, and ensure SOPs and PCPNDT standards are followed.

The role requires 1–5 years of experience, a graduate degree, and a proactive approach to teamwork in a busy healthcare setting.

Formación

• Qualification required: Any Graduate.

Responsabilidades

• Patient service and lifecycle management in the clinic.
• Oversee patient flow, waiting area monitoring, and inform patients of delays.
• Maintain accurate patient records and ensure data safety.
• Coordinate HR onboarding and center-related queries.
• Ensure SOP compliance and PCPNDT standards.

Educación

Any Graduate

Descripción del empleo

Greetings from Indira IVF !!!

Position - Floor Coordinator

Qualification - Any Graduate

Location- Pune - Viman Nagar

Experience - 1 to 5 Years

Job Timing - 9 am to 6 pm

Salary- Best in the industry

Notice Period - Immediate Joiner

1.Patient Service

Ensure a smooth patient lifecycle in the clinic using multidisciplinary strategies & achieve targets as required.

Welcome patients and visitors by greeting individuals in person or on the telephone; answers or refers inquiries to the appropriate person or parties; completes check-in/out functions as directed

Oversee flow of waiting areas, monitoring patient wait time and communicates delays to patients

Ensure proper flow of file movement from reception till the patient checkout.

Counsel patients with only registration/consult, informing them about various treatment plans as per their needs

Ensure patients keep up with their PCPNDT appointments without fail

Provide indirect patient care & support in emergency situations

2. Documentation

Maintain daily, weekly and monthly patients footfall, consult, registration, file and ET data with proper

remarks

Ensure accuracy & safety of all written & digital patient medical records, available only to authorised personnel in MRD

Procure incomplete information in medical records - review existing data, notify missing entries, track outstanding records, etc

Retrieve all patient-related information from the system, as and when required

3. Human Resources

• To complete onboarding of all new joinees joined at center
• To upload the scan documents of new joinee in Z drive
• To coordinate for all activities/ queries related to HR for respective center

4. Miscellaneous

Strive to increase centre footfall & visitor-conversion ratio and achieve targets as per centre standards

Collaborate with marketing team; participate in successful execution of marketing activities

Liaise with other staff & departments to accomplish overall objectives

Ensure all procedures are carried out as per the SOP, and are compliant with PCPNDT standards

Ensure a clean and safe environment always

Provide for and respect patients' privacy and confidentiality at all times

Participate in Quality Improvement projects & trainings at the Centre level

Participate in emergency drills along with other staff like CPR/fire drills

Thanks & Regards,

Indira IVF Ltd