Required Floor Coordinator (Male) Udaipur - Central Area Indira IVF

Indira Ivf Hospital; Udaipur District; Sur place; INR 260 000 - 420 000; Plein temps

Résumé du poste

Indira IVF Ltd in Udaipur is seeking a Floor Coordinator (Male) with 1–5 years of experience. The role involves managing patient services, documentation, HR coordination, and miscellaneous operations to ensure smooth clinic flow from registration to checkout.

Qualification requires any graduate. Working hours are 9 am to 6 pm, with a focus on maintaining patient privacy, SOP compliance, and proactive patient engagement within PCPNDT guidelines.

Qualifications

• Qualification - Any Graduate

Responsabilités

• Patient Service: greet patients, handle check-in/out, guide waiting area, explain treatment plans and PCPNDT appointments.
• Documentation: maintain patient footfalls and records, ensure accuracy and security of medical records, retrieve information as needed.
• Human Resources: onboard new joinees, upload documents, coordinate HR queries for the center.
• Miscellaneous: increase center footfall, coordinate with marketing, ensure SOP compliance and patient confidentiality.

Connaissances

Patient handling

Documentation

HR coordination

Description du poste

Greetings from Indira IVF !!!

Position - Floor Coordinator - (Only Male)

Qualification - Any Graduate

Location- Udaipur - Central Area

Experience - 1 to 5 Years

Job Timing - 9 am to 6 pm

Salary- Best in the industry

Notice Period - Immediate Joiner

Only Male candidate required

1. Patient Service

Ensure a smooth patient lifecycle in the clinic using multidisciplinary strategies & achieve targets as required.

Welcome patients and visitors by greeting individuals in person or on the telephone; answers or refers inquiries to the appropriate person or parties; completes check-in/out functions as directed

Oversee flow of waiting areas, monitoring patient wait time and communicates delays to patients

Ensure proper flow of file movement from reception till the patient checkout.

Counsel patients with only registration/consult, informing them about various treatment plans as per their needs

Ensure patients keep up with their PCPNDT appointments without fail

Provide indirect patient care & support in emergency situations

2. Documentation

Maintain daily, weekly and monthly patients footfall, consult, registration, file and ET data with proper

remarks

Ensure accuracy & safety of all written & digital patient medical records, available only to authorised personnel in MRD

Procure incomplete information in medical records - review existing data, notify missing entries, track outstanding records, etc

Retrieve all patient-related information from the system, as and when required

3. Human Resources

• To complete onboarding of all new joinees joined at center
• To upload the scan documents of new joinee in Z drive
• To coordinate for all activities/ queries related to HR for respective center

4. Miscellaneous

Strive to increase centre footfall & visitor-conversion ratio and achieve targets as per centre standards

Collaborate with marketing team; participate in successful execution of marketing activities

Liaise with other staff & departments to accomplish overall objectives

Ensure all procedures are carried out as per the SOP, and are compliant with PCPNDT standards

Ensure a clean and safe environment always

Provide for and respect patients' privacy and confidentiality at all times

Participate in Quality Improvement projects & trainings at the Centre level

Participate in emergency drills along with other staff like CPR/fire drills

Thanks & Regards,

Indira IVF Ltd