Walk-in | Relationship Manager

Rupeek; Hyderabad; On-site; INR 300,000 - 600,000; Full time

Job summary

Rupeek in Hyderabad seeks a Relationship Manager to manage gold loan clients, ensuring precise valuations and compliant KYC. The role requires 1-2 years of related experience and strong communication skills.

The candidate will coordinate loan approvals, drive new customer acquisition, and contribute to brand growth through referrals and renewals; mobility for on-ground support is required.

Qualifications

• Bachelor's degree required (Graduation).
• 1–2 years of experience in Gold Appraisal and Valuation.
• Experience in Checking and Handling gold assets.

Responsibilities

• Ensure 100% accurate valuation by capturing cartage, stone deduction, and avoiding spurious ornaments.
• Adhere to KYC processes and complete online customer registration.
• Coordinate with Manager and stakeholders for loan approvals.
• Generate new customers and nurture renewals and referrals.
• Address customer doubts while processing the loan.
• Participate in business development to boost Rupeek Gold Loan visibility and leads.

Skills

KYC compliance

Excellent communication

Mobility for on-ground support

Gold appraisal

Valuation

Education

Bachelor's degree

Job description

Relationship Manager

Profile Summary

A detail-oriented and customer-focused Relationship Manager with 1-2 years of experience in gold appraisal, valuation, and handling. Skilled in KYC compliance, addressing customer queries, and driving business growth through referrals and renewals. Proficient in coordinating loan approvals, enhancing brand visibility, and building strong customer relationships with excellent communication skills and mobility for on-ground support.

Job Title: Relationship Manager

Education: Bachelors degree required (Graduation)

Experience: 1-2 years of experience in Gold Appraisal, Valuation, Checking and Handling.

Key Responsibilities:

• To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments.
• Adhering to high ethical standards and complying with all the laid down processes / policies of Rupeek - KYC adherence. Verify customers KYC & complete online registration.
• Coordinate with the Manager and stakeholder for loan approval.
• Ensure to bring in New Customers and maintain good relationships with existing customers for generating renewal & referral business.
• Resolving all customer doubts and questions while processing the loan.
• Participate in business development activities to improve the brand visibility of Rupeek Gold Loan in the catchment areas and to generate leads of prospective customers.

Skills & Persona:

• Graduate with 1-2 years of experience in Gold Appraisal, Valuation, Checking and Handling.
• Upto 30 years of age
• Excellent communication skills in the local language and elementary English
• 2 wheeler and Driving License is mandatory

Why Join Us:

• Be part of a fast-paced and innovative environment where you can make a direct impact on the company's growth.
• Competitive compensation and benefits package, with opportunities for professional growth and development.
• Work with a talented and ambitious team that is driving innovation in the financial services industry.