Relationship Manager

Rupeek; Thane, Navi Mumbai, Mumbai; On-site; INR 300,000 - 500,000; Full time

Job summary

Rupeek is hiring a Relationship Manager for its Gold Loan business in Mumbai. The ideal candidate should have experience in Gold Appraisal, Gold Valuation, Gold Checking and Gold Handling, along with strong customer relationship and communication skills.

As a Relationship Manager you will build and maintain customer relationships, understand requirements, and provide Gold Loan solutions while driving business targets and ensuring loan portfolio quality.

Qualifications

• Experience in Gold appraisal/valuation/checking/handling as part of loan operations.
• Strong customer-facing and relationship-management abilities.
• Good communication skills in local language and basic English.

Responsibilities

• Build and maintain strong relationships with customers.
• Understand customer requirements and provide suitable Gold Loan solutions.
• Drive business targets and ensure quality of the loan portfolio.
• Maintain high standards of customer service and customer satisfaction.
• Handle gold appraisal, valuation, checking and related processes as per guidelines.
• Ensure compliance with company policies and operational processes.

Skills

Gold Appraisal

Gold Valuation

Gold Checking

Gold Handling

Customer Relationship

Communication Skills

Education

Graduate

Job description

Relationship Manager Gold Loans

Company: Rupeek

Location: Mumbai

Job Type: Full-time

Experience: 1-2 Years

Industry: Gold Loans / NBFC / Financial Services

Job Description

Rupeek is hiring Relationship Managers for its Gold Loan business in Mumbai. The ideal candidate should have experience in Gold Appraisal, Gold Valuation, Gold Checking and Gold Handling, along with strong customer relationship and communication skills.

Key Responsibilities

• Build and maintain strong relationships with customers.
• Understand customer requirements and provide suitable Gold Loan solutions.
• Drive business targets and ensure quality of the loan portfolio.
• Maintain high standards of customer service and customer satisfaction.
• Handle gold appraisal, valuation, checking and related processes as per company guidelines.
• Ensure compliance with company policies and operational processes.

Requirements

• Graduate in any discipline.
• 1-2 years of relevant experience in Gold Appraisal, Gold Valuation, Gold Checking or Gold Handling.
• Good communication skills in the local language and basic English.
• Strong customer handling and relationship management skills.
• Two-wheeler and valid driving licence are mandatory.
• Candidates should be up to 30 years of age.
• Candidates should be comfortable with field/customer-facing responsibilities.

Why Join Rupeek?

• Opportunity to build a career in the financial services industry.
• Learning and growth opportunities.
• Dynamic and customer-focused work environment.
• Opportunity to make a meaningful impact.