Walk-in | Process Executive

Imarque Solutions; Chennai; On-site; INR 167,000 - 279,000; Full time

Job summary

Imarque Solutions in Chennai is seeking Voice Process Executives to handle customer calls and resolve queries at the Teynampet location. The role requires clear communication and a customer-first attitude, with day shift hours from 9:30 AM to 6:30 PM and a full-time work arrangement. Freshers and experienced candidates are welcome.

Immediate joiners are preferred. Basic computer knowledge and professional telephone etiquette are essential to provide accurate information and solutions while

Qualifications

• Freshers or experienced candidates may apply.
• Good verbal communication skills required.
• Basic computer knowledge required.
• Immediate joiners preferred.

Responsibilities

• Handle customer calls in a professional manner.
• Understand and resolve customer queries.
• Provide accurate information and appropriate solutions.
• Maintain records of customer interactions.
• Follow company policies, processes, and quality standards.
• Meet daily and monthly performance targets.

Skills

Verbal communication

Customer service

Basic computer skills

Freshers welcome

Job description

Job Description

We are looking for enthusiastic candidates to join our team as Voice Process Executives at our Teynampet, Chennai location.The selected candidates will be responsible for handling customer calls, understanding customer requirements, resolving queries, and providing excellent customer service.

Roles & Responsibilities

• Handle customer calls in a professional manner.
• Understand and resolve customer queries.
• Provide accurate information and appropriate solutions.
• Maintain records of customer interactions.
• Follow company policies, processes, and quality standards.
• Meet daily and monthly performance targets.

Candidate Profile

• Freshers and experienced candidates are welcome.
• Good verbal communication skills.
• Basic computer knowledge.
• Customer service-oriented attitude.
• Ability to handle customer calls professionally.
• Immediate joiners preferred.

Job Highlights

• Day Shift: 9:30 AM 6:30 PM
• Sunday: Rotational week off
• Location: Teynampet, Chennai
• Full-Time Employment

Contact Details

Contact Person: Rupavathi HR: 7339031711