Walk-in | Fresher Customer Support Executive

Imarque Solutions

Chennai

On-site

INR 180,000 - 240,000

Full time

4 days ago
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Job summary

Imarque Solutions in Chennai (Teynampet) is seeking Voice Process Executives to handle customer calls, understand needs, and resolve queries with a strong service orientation. Freshers and experienced candidates are welcome; immediate joiners preferred.

The role operates in a day shift from 9:30 AM to 6:30 PM, with Sunday as a rotational week off alongside full-time employment. Candidates should have good verbal communication and basic computer skills, and be able to maintain records while

Qualifications

  • Freshers and experienced candidates welcome.
  • Good verbal communication skills.
  • Basic computer knowledge.
  • Customer service‑oriented attitude.
  • Ability to handle customer calls professionally.

Responsibilities

  • Handle customer calls in a professional manner.
  • Understand and resolve customer queries.
  • Provide accurate information and appropriate solutions.
  • Maintain records of customer interactions.
  • Follow company policies, processes, and quality standards.
  • Meet daily and monthly performance targets.

Skills

Verbal communication
Customer service
Basic computer skills

Job description

Job Description

We are looking for enthusiastic candidates to join our team as Voice Process Executives at our Teynampet, Chennai location.The selected candidates will be responsible for handling customer calls, understanding customer requirements, resolving queries, and providing excellent customer service.

Roles & Responsibilities
  • Handle customer calls in a professional manner.
  • Understand and resolve customer queries.
  • Provide accurate information and appropriate solutions.
  • Maintain records of customer interactions.
  • Follow company policies, processes, and quality standards.
  • Meet daily and monthly performance targets.
Candidate Profile
  • Freshers and experienced candidates are welcome.
  • Good verbal communication skills.
  • Basic computer knowledge.
  • Customer service-oriented attitude.
  • Ability to handle customer calls professionally.
  • Immediate joiners preferred.
Job Highlights
  • Day Shift: 9:30 AM 6:30 PM
  • Sunday: Rotational week off
  • Location: Teynampet, Chennai
  • Full-Time Employment
Contact Details

Contact Person: Rupavathi HR: 7339031711

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