Walk-in | Process Associate

Ritual It Consulting Hyderabad; Hyderabad; Vor Ort; INR 180.000 - 240.000; Vollzeit

Zusammenfassung

Ritual It Consulting Hyderabad is seeking candidates for an outbound calling role focused on tax-related services. You will contact clients, explain tax information, and support US Direct Tax compliance and return filing processes.

Night shifts are required, and both freshers and experienced candidates can apply. The role requires good communication, basic computer skills, and the ability to meet daily targets while adhering to guidelines and quality standards.

Qualifikationen

• Good communication and convincing skills.
• Comfortable with outbound calling and target-based work.
• Basic computer knowledge.

Aufgaben

• Handle outbound calling as part of the daily job responsibilities.
• Make calls to clients/customers and communicate professionally regarding tax-related services and requirements.
• Support various US Direct Tax compliance and tax return filing processes.
• Assist with Federal, Domestic, International, and State & Local tax returns.
• Explain relevant tax services/information to customers through outbound calls.
• Maintain accurate records of calls, customer information, and assigned tasks.
• Achieve daily/monthly calling and performance targets.
• Follow company guidelines, quality standards, and compliance procedures.
• Work effectively with the team to complete assigned targets and processes

Kenntnisse

Outbound calling

Communication skills

Target-based work

Basic computer knowledge

Willingness to night shifts

Jobbeschreibung

Role & responsibilities

• Handle outbound calling as part of the daily job responsibilities.


• Make calls to clients/customers and communicate professionally regarding tax-related services and requirements.


• Support various US Direct Tax compliance and tax return filing processes.


• Assist with Federal, Domestic, International, and State & Local tax returns.


• Explain relevant tax services/information to customers through outbound calls.


• Maintain accurate records of calls, customer information, and assigned tasks.


• Achieve daily/monthly calling and performance targets.


• Follow company guidelines, quality standards, and compliance procedures.


• Work effectively with the team to complete assigned targets and processes

Preferred candidate profile

• Good communication and convincing skills.


• Comfortable with outbound calling and target-based work.


• Basic computer knowledge.


• Willingness to work in a night-shift environment.


• Good learning ability and a positive attitude.


• Freshers and experienced candidates can apply.