Walk-in | Non-Voice Customer Service Executive- Hindi Chat process

TP; Zone 7 Ambattur; On-site; INR 190,000 - 234,000; Full time

Benefits offered by this job

One-way cab facility

Job summary

Teleperformance in Ambattur Chennai is hiring for Customer Support, work from office. Freshers with Hindi proficiency can apply; English & Tamil candidates, please do not apply. Walk-in interviews at Ambit IT Park, Ambattur Industrial Estate.

Shift patterns include 7AM-12AM with 9-hour rotations; salary around 21k CTC and take-home 17.5k. The role requires at least 1 year in customer support, any degree, and basic telecom process knowledge.

Qualifications

• Should have basic knowledge about telecom process.
• Should have typing skill.
• Minimum 1 year of experience in Customer support (non-voice/voice).
• Qualification: Any Degree (UG & PG both can apply).

Responsibilities

• Handle customer queries via email, chat, and web chat platforms.
• Provide timely and effective solutions to customers' issues.
• Hindi with English chat support.

Skills

Hindi language

Typing

Customer support

Education

Any degree

Job description

Greetings from Teleperformance!!!

Note: This is work from office

Note: Freshers with Hindi to read, write and understand can only apply.

Note: Freshers with English & Tamil please don't apply.

Process: Web chat into Telecom process

Role: Customer Support

Shift: 7AM-12AM (Day Rotational Shift any 9 hours) (7AM-4Pm, 8AM-5PM, 9AM-6PM, 10AM-7PM, 11AM-8PM,12PM-9PM, 1PM-10PM, 2PM-11PM, 3PM-12AM)

Location: Ambit IT Park, Ambattur Chennai.

Eligibility to apply:

Minimum 1 year of experience is Mandatory into Customer support/ Non voice /Voice)

Qualification: Any Degree (UG & PG both can apply)

• Should have basic knowledge about telecom process.
• Should have typing skill.

Roles and Responsibilities

• Handle customer queries via email, chat, and web chat platforms.
• Provide timely and effective solutions to customers' issues.
• Hindi with English Chat support.

Salary: 21k CTC and 17.5k TH

we can consider your profile only you are under our Transport boundary limits.

We will provide a one-way cab facility for employees whose shifts end between 10:00 PM and 12:00 AM.

Walk-In Location: 82/30, AMBIT IT PARK Ambattur Industrial Estate 2nd Main Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058.

Walk In - Monday to Friday Morning 11AM to 3PM.

Exclude Govt Holidays