Walk-in | Chat Process Executive

TP; Chennai District; On-site; INR 213,000 - 255,000; Full time

Job summary

Teleperformance in Chennai invites freshers for a customer support role in a work-from-office setup at Ambattur IT Park. The position involves web chat for domestic telecom processes, handling emails, chats, and resolving issues with Hindi-English support.

Qualifying candidates have any degree, typing skills, and basic telecom knowledge; walk-in Mondays to Fridays 11AM to 3PM; shifts are day-rotational; cab facility for late shifts; immediate joining.

Qualifications

• Any degree (UG/PG) can apply.
• Must have basic knowledge about telecom processes.
• Typing speed is required.

Responsibilities

• Handle customer queries via email, chat, and web chat platforms.
• Provide timely and effective solutions to customers' issues.
• Hindi with English chat support.

Skills

Typing

Hindi-English chat

Education

Any Degree

Job description

Job description

Greetings from Teleperformance!!!

Note: This is work from office

Note: Freshers with Hindi to read, write and understand can only apply.

Note: Freshers with English & Tamil please don't apply.

Process: Web chat into domestic Telecom process.

Role: Customer Support

Shift: 7AM-12AM (Day Rotational Shift any 9 hours) (7AM-4Pm, 8AM-5PM, 9AM-6PM, 10AM-7PM, 11AM-8PM,12PM-9PM, 1PM-10PM, 2PM-11PM, 3PM-12AM)

Location: Ambit IT Park, Ambattur Chennai.

Eligibility to apply:

Qualification: Any Degree (UG & PG both can apply)

• Should have basic knowledge about telecom process.
• Should have typing skill.

Roles and Responsibilities

• Handle customer queries via email, chat, and web chat platforms.
• Provide timely and effective solutions to customers' issues.
• Hindi with English Chat support.

Salary: 21k CTC and 17.5k TH.

We can consider your profile only you are under our Transport boundary limits.

We will provide a one-way cab facility for employees whose shifts end between 10:00 PM and 12:00 AM.

Looking for immediate joiners- (within a week time)

Walk-In Location: 82/30, AMBIT IT PARK Ambattur Industrial Estate 2nd Main Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058.

Walk In - Monday to Friday Morning 11AM to 3PM.

Exclude Govt Holidays