Walk-in | Mentor

Intelligent Medical Billing Solutions; Ahmedabad District; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Intelligent Medical Billing Solutions in Ahmedabad is seeking a senior team lead for US medical billing and denial management. The role focuses on mentoring staff across Authorization and AR, auditing performance, and ensuring adherence to US client SOPs and regulations.

You will monitor productivity, address gaps in real-time, and escalate complex issues while coordinating with team leads to improve quality and turnaround metrics. Night shifts aligned to US timings are required.

Qualifications

• Hands-on US Medical Billing experience (Authorizations and/or AR).
• Experience in senior, SME, or mentoring roles.
• Strong knowledge of insurance verification, claims workflow, and denial handling.
• Proficient in at least one major EHR/EMR system (AdvancedMD, Athena, Kareo).
• Excellent written and verbal communication skills.
• Proven leadership and conflict resolution abilities.
• Willing to work night shifts aligned to US timings.

Responsibilities

• Mentor, train, and support team members across Authorization and AR functions
• Monitor real-time productivity and address process gaps promptly
• Assist in resolving complex claims, prior authorizations, or denial cases
• Conduct audits, provide feedback, and drive performance improvements
• Collaborate with team leads and management on quality and turnaround metrics
• Ensure adherence to client SOPs and US healthcare regulations
• Be the first point of escalation for process-related challenges

Skills

Leadership

Mentoring

Team Training

Communication

US Healthcare Billing

Tools

EHR/EMR Systems

Job description

Key Responsibilities:

• Mentor, train, and support team members across Authorization and AR functions
• Monitor real-time productivity and address process gaps promptly
• Assist in resolving complex claims, prior authorizations, or denial cases
• Conduct audits, provide feedback, and drive performance improvements
• Collaborate with team leads and management on quality and turnaround metrics
• Ensure adherence to client SOPs and US healthcare regulations
• Be the first point of escalation for process-related challenges

Eligibility :

• 2- 4 years of hands-on experience in US Medical Billing (Authorizations and/or AR)
• Prior experience in a senior, SME, or mentoring role preferred
• Strong knowledge of insurance verification, claims workflow, and denial handling
• Proficient in at least one major EHR/EMR system (e.g., AdvancedMD, Athena, Kareo)
• Excellent written and verbal communication skills
• Proven leadership and conflict resolution abilities
• Comfortable working night shifts aligned to US timings