Walk-in | Mega Walk In- Healthcare Voice Process

Tech Mahindra; Hyderabad; On-site; INR 150,000 - 230,000; Full time

Job summary

Tech Mahindra invites applications for a Domestic Voice Process Executive in Hyderabad. The role involves handling inbound and outbound calls, booking appointments for patients, and explaining healthcare packages in detail to clients.

Candidates should have 10+2 or Graduation in any stream, strong English communication skills, and familiarity with regional languages such as Telugu, Hindi, Odia or Bengali. The position follows a 5-day work schedule with rotational shifts.

Qualifications

• Minimum qualification: 10+2 or Graduation (any stream).
• Strong communication skills in English (mandatory).
• Knowledge of regional languages such as Telugu, Hindi, Odia, Bengali is preferred.

Responsibilities

• Handle inbound and outbound calls as per business requirements
• Book appointments for patients and explain healthcare packages in detail

Skills

English communication

Regional languages

Education

10+2 or Graduation (any stream)

Job description

Job Opening: Domestic Voice Process Executive

Key Responsibilities

• Handle inbound and outbound calls as per business requirements
• Book appointments for patients and explain healthcare packages in detail

Work Schedule

• 5-day working with 2 split week offs
• Rotational shifts

Desired Candidate Profile

• Minimum qualification: 10+2 or Graduation (any stream)
• Strong communication skills in English (mandatory)
• Knowledge of regional languages such as Telugu, Hindi, Odia, Bengali is preferred

Interview Process

Candidates will go through 4 rounds of interviews:

1. HR Screening
2. Operations Round
3. Client Round
4. Versant Test

Interview Timings: 9:00 AM 12:00 PM

Interview Location: Tech Mahindra, Pranava One Building, Beside Irrum Manzil Metro Station, 5th Floor, Irrum Manzil

Location: https://share.google/FMDarV3jPEeeL7cmE

SPOC : Garima Vaishnav
Mail Id: [e-mail]