Walk-in | Mega Walk-In Drive Customer Support Executive Noida

Reboot Xp; Dadri; On-site; INR 234,000 - 268,000; Full time

Job summary

rebootxp Techpro Pvt LTD. in Uttar Pradesh is seeking Customer Support Executives for an inbound voice process. You will handle customer calls, provide accurate information, and document interactions while meeting SLAs in a fast-paced environment.

Qualifications include Graduate status, strong English, and basic computer skills. Fresher-friendly roles offer up to 21,000 in-hand plus attendance and retention bonuses, with a 5-day week and rotational off.

Qualifications

• Excellent verbal and written communication in English.
• Strong listening and problem-solving abilities.
• Basic computer knowledge.
• Ability to work in a fast-paced environment.

Responsibilities

• Handle inbound customer calls and resolve queries efficiently.
• Provide accurate information and ensure customer satisfaction.
• Maintain proper documentation of customer interactions.
• Deliver high-quality service while meeting defined SLAs.
• Follow company processes and compliance guidelines.

Skills

Verbal English

Written English

Listening

Problem Solving

Basic Computer Skills

Education

Graduate

Undergraduate (6 months experience)

Job description

Job Title: Customer Support Executive Inbound Voice Process (BPO)

Job Overview:

We are hiring Customer Support Executives (Inbound Voice Process) to handle incoming customer calls and provide effective resolutions. This role is ideal for candidates with strong communication skills and a customer-first approach.

Key Responsibilities:

• Handle inbound customer calls and resolve queries efficiently
• Provide accurate information and ensure customer satisfaction
• Maintain proper documentation of customer interactions
• Deliver high-quality service while meeting defined SLAs
• Follow company processes and compliance guidelines

Requirements:

• Excellent verbal and written communication skills in English
• Strong listening and problem-solving abilities
• Basic computer knowledge
• Ability to work in a fast-paced environment

Shift Details:

• Male candidates: 247 rotational shifts
• Female candidates: Day shift (rotational)

Working Days:

• 5 days working
• Rotational weekly off

Qualification:

• Graduate (freshers can Apply)
• Undergraduate with minimum 6 months experience mandatory

Additional Information:

Salary:

• Fresher: Up to 21,000 (In-hand) + 2000 attendance bonus + 50k Annual retention bonus.
• Experience: Up to 24,000 (In-hand) + 2000 attendance bonus + 50k Annual retention bonus.

• No cab facility provided
• Candidates must be comfortable commuting to the office location

Direct Walk-In:

rebootxp Techpro Pvt LTD.

C-29, Sector-58, Noda, UP-201301