Walk-in | Mega Walk-in Drive

Knack RCM; Mohali; On-site; INR 300,000 - 420,000; Full time

Benefits offered by this job

Comprehensive US healthcare training

Attractive compensation package

Performance-based incentives

Career growth opportunities

Exposure to US healthcare industry

Friendly and professional work env

Job summary

Knack RCM is hiring for a Process Associate (AR Caller) to engage US insurers, follow up on unpaid claims, and ensure timely payments. Strong communication and analytical skills are essential, with night shifts aligned to US business hours.

Freshers from non-engineering streams can start a long-term career in US Healthcare RCM, with comprehensive training, performance incentives, and clear progression paths in a friendly environment.

Qualifications

• Graduates from Arts, Commerce, Science, Management or other non-engineering disciplines.
• Freshers welcome to start a long-term career in US Healthcare RCM.

Responsibilities

• Contact insurance companies to follow up on unpaid or denied medical claims.
• Review claim status and identify reasons for non-payment or delays.
• Document call outcomes accurately in the system.
• Work on claim resubmissions, appeals and payment follow-ups as required.
• Meet productivity and quality targets.
• Maintain confidentiality of patient and client information.
• Collaborate with team members and supervisors to resolve claim issues.

Skills

English communication

Computer basics

Typing

Analytical thinking

Night shifts

Eagerness to learn

Education

Graduates from non-engineering disciplines

Job description

Role Overview

The Process Associate (AR Caller) will be responsible for interacting with insurance companies in the US healthcare domain to follow up on outstanding medical claims and ensure timely payments. The role requires good communication skills, analytical thinking, and a willingness to learn healthcare processes.

Key Responsibilities

• Contact insurance companies to follow up on unpaid or denied medical claims.
• Review claim status and identify reasons for non-payment or delays.
• Document call outcomes accurately in the system.
• Work on claim resubmissions, appeals, and payment follow-ups as required.
• Meet productivity and quality targets.
• Maintain confidentiality of patient and client information.
• Collaborate with team members and supervisors to resolve claim issues.

Required Skills

• Good verbal and written communication skills in English.
• Basic computer proficiency and typing skills.
• Strong analytical and problem-solving abilities.
• Willingness to work in night shifts aligned with US business hours.
• Positive attitude and eagerness to learn.

Eligibility Criteria

• Graduates from Arts, Commerce, Science, Management, and other non-engineering disciplines.
• Freshers seeking a long-term career in the US Healthcare RCM industry.

What We Offer

• Comprehensive training in US Healthcare Revenue Cycle Management.
• Attractive compensation package.
• Performance-based incentives.
• Career growth opportunities with structured progression.
• Exposure to the US healthcare industry.
• Friendly and professional work environment.

Career Path:

Process Associate Senior Process Associate Team Lead Assistant Manager Manager